Mitemo Yebasa

1. Kubvuma Mitemo

Nekupinda uye kushandisa Simcardo.com ("Sevhisi", "Webhusaiti", "Simcardo", "isu", "tisu", kana "yedu"), iwe ("Mushandisi", "iwe", kana "yako") unobvuma uye unobvumirana kuti uve pasi pemitemo iyi yeSevhisi ("Mitemo"). Kana usingabvumi mitemo iyi, ndapota usashandise Sevhisi.

Nekugadzira account, kutenga, kana kushandisa Sevhisi yedu, unotsigira kuti uri pamakore anopfuura 18 kana uine mvumo yemuridzi wezvemitemo, uye kuti une chiremerera chepamutemo kupinda mukubvumirana uku kwekudzvanywa.

2. Tsananguro

• eSIM: Profile yeSIM yemagetsi inobvumira kuti uvhure chirongwa chedata chemobile pasina kushandisa kadhi reSIM remuviri.
• Chirongwa cheData: Pakeji yemafoni isina kubhadharwa inotengwa kuburikidza neSevhisi yedu
• Kusimudzira: Maitiro ekumisikidza nekusimudzira chimiro cheeSIM pachishandiso chako
• QR Code: Kodhi Yekukurumidza Inoshandiswa kumisikidza chimiro cheeSIM pamichina inowirirana
• Akaunti: Akaunti yako yakanyoreswa pamusangano paSimcardo.com
• Dashboard: Chikamu chako chemunhu chekuona uko unogona kutonga ma eSIMs ako uye maodha

3. Tsananguro yeBasa

Simcardo inopa zvirongwa zve data zve electronic SIM (eSIM) kune vafambi vekunze. Mabasa edu anosanganisira:

• Kutengesa zvirongwa zve data zve prepaid mobile (eSIM profiles) kumatunhu akasiyana pasi rose
• Kutumira kwedhijitari kwemakodhi ekusimudzira eSIM uye QR codes
• Dashboard yemushandisi yekutonga eSIMs yako uye kuona kushandiswa
• Tsigiro yevatengi yekusimudzira, kushandiswa, uye nyaya dzehunyanzvi
• Kutarisa pamhepo uye kuenzanisa zvirongwa zvedata

4. Akaundi dzeVashandisi

4.1 Kugadzirwa kweAkaundi

Kuti utengese eSIMs, unogona kuda kugadzira akaundi. Unobvumirana ne:

• Kupa ruzivo rwakanyatsojeka, rwazvino, uye rwakazara
• Chengetedza uye uvandudze ruzivo rwako kuti rugarwe rwakarurama
• Chengetedza password yako kuti ive yakachengeteka uye yakavanzika
• Tizivisei pakarepo nezve chero kupinda kusiri pamutemo muakaunti yako
• Tora mutoro wezviitiko zvose zviri pasi peaccount yako

4.2 Kuchengetedzwa kweAkaunti

Iwe ndiwe chete une mutoro wekuchengetedza kuvanzika kwemashoko ako eakaunti. Simcardo haizotungamiriri mhosva kune chero kurasikirwa kana kukuvara kunobva pakutadza kwako kuchengetedza ruzivo rweakaunti yako.

4.3 Kupedza Akaunti

Tinoramba kodzero yokumisa kana kupedza akaunti yako kana ukatyora Mitemo iyi, kuita zviito zvehuori, kana kune chero imwe chikonzero pamusana pekusarudza kwedu. Unogona zvakare kukumbira kubviswa kweakaunti nekubata timu yedu yekutsigira.

5. Kuenderana kweChishandiso

eSIM masevhisi anoda chishandiso chinowirirana. Iwe unofanirwa kuve nechokwadi chekuti chishandiso chako chinotsigira tekinoroji ye eSIM usati watenga.

Ndapota tarisa Peji reKuenderana kweChishandiso usati watenga kuti uone kuti chishandiso chako chinotsigirwa. Simcardo haina mhosva nezvemaitiro ekusawirirana kana ukatenga eSIM yechishandiso chisina kuwirirana kana uchishandisa munzvimbo isingatsigirwi.

⚠️ Zvakakanganiswa: Kugovera kana kutumira QR activation codes kune vamwe vashandisi kana zvishandiso zvakanyatsorambidzwa. Eeach eSIM inotenderwa kushandiswa kwechishandiso chimwe chete chete. Simcardo in reserve kodzero yekumisa kana kupedza zvirongwa zvinoratidza maitiro ekudzokorora, kushandiswa kwemidziyo yakawanda, kana zviratidzo zvehuori pasina kudzorerwa.

6. Kutumira uye Activation

6.1 Kutumira Pakarepo

Pashure pekubhadhara kwakabudirira, eSIM yako inotumirwa pakarepo. Iwe uchagamuchira:

• QR kodhi uye mirairo yekusimudzira kuburikidza neemail
• Kuwana pakarepo ku eSIM yako muaccount dashboard yako

6.2 Nzira dzekusimudzira

• Kune iOS 17+: Dzvanya pa link yakakosha yekusimudzira zvakananga kubva muemail yako kana dashboard
• Kune dzimwe midziyo: Scan QR kodhi ne kamera yemudziyo wako kana app yemaitiro

6.3 Mutoro weVashandisi

Kukosha: Unofanirwa kuongorora kuenderana kwechishandiso chako uye uve nechokwadi chekuti uri kushandisa eSIM munzvimbo chaiyo yawakatenga. Zvikumbiro kana complaints hazvingagamuchirwi kana eSIM ikashandiswa nechishandiso chisina kuenderana kana munzvimbo isiri iyo, kunze kwekunge dambudziko iri pachena riri nekuda kwekukanganisa kwevashandi vedu.

6.4 Chii Chinotora seKusimudzira

Kune chinangwa chekugamuchirwa kwekudzorera, kusimudzira kunotarisirwa kubudirira kana chero chezvinotevera chaitika:

• QR code inotariswa kana eSIM profile ichidhanilodhwa kuchishandiso
• eSIM yaiswa uye inoratidzwa muzvirongwa zvechishandiso (kunyangwe isiri kushandiswa zvakananga)
• Kufambisa data kunotanga kuburikidza ne eSIM kubatana (kunyangwe 1KB yekushandisa data)
• eSIM profile inogadzirwa pane system yemutakuri wenetiweki

Kana chero chimwe chezviitiko izvi chaitika, eSIM inotarisirwa "kugadzirwa" uye mitemo yekudzorera yakajairika ye eSIM dzakagadzirwa inoshanda.

7. Kubhadhara uye Mutengo

• M prices ese anoratidzwa mumari yawakasarudza uye anochinjwa munguva chaiyo
• Mabhadharo anobatwa zvakachengeteka kuburikidza neStripe, mutengesi wedu akavimbika
• Mitengo inosanganisira mitero inoshanda panodiwa nemutemo
• Tinogamuchira makadhi makuru ekiredhiti, makadhi ekudhindwa, uye dzimwe nzira dzekubhadhara sezvinoratidzwa pakutenga
• Kutengesa kwese kwakapedzisira kunze kwekunge kwakataurwa mune yedu Refund Policy

M prices anogona kuchinja pasina chiziviso. Mutengo wawakatenga ndiwo mutengo unoratidzwa panguva yekupedzisa kutenga.

8. Mutemo weKudzorera

Tiri kuzvipira kune kugutsikana kwevatengi uye tinopa kudzorerwa pasi pemaitiro akatarwa:

• Kudzorera kwakazara kunowanikwa mukati me14 mazuva kana eSIM isati yashandiswa
• Kudzorera kwakakwana kungave kwakawanikwa kune eSIM dzakatangwa dzine nyaya dzezvikwangwani dzisina kukonzerwa nekukanganisa kwemushandisi
• Kudzorera kunoitwa mukati me5-10 mazuva ebhizinesi kune nzira yako yokubhadhara yekutanga
• Nguva dzekugadzirisa bhangi dzinogona kusiyana

Matambudziko eHunyanzvi: Kana dambudziko rehunyanzvi rikakanganisa kumisikidzwa kana kushandiswa kwedata uye risingagadziriswe nechikwata chedu chetsigiro, mushandisi anokodzera kudzorerwa kwakazara kana chirevo chechitoro.

Kuti uwane ruzivo rwakazara pamusoro pekukodzera, mamiriro asina kudzorerwa, uye maitiro ekukumbira kudzorerwa, ndapota ongorora Mutemo weKudzorera.

9. Kushandiswa kweData uye Kuvimbika

• Maitiro edata anoshanda panguva yakatarwa pakutenga (semuenzaniso, mazuva 7, mazuva 30)
• Nguva yekushanda inotanga pakutanga kushandiswa kweeSIM
• Data isina kushandiswa haina kuenderera mberi mushure mekupfuura nguva
• Kumhanya kwe data kunogona kusiyana zvichienderana nemaitiro enetiweki, nzvimbo, uye nguva yezuva
• Maitiro ekushandisa akakodzera anoshanda kumapurogiramu asina muganhu kudzivirira kushandiswa kwe network
• Vashandi venetwork vanogona kuisa miganhu yekumhanya mushure mekupfuura mamwe miganhu edata
• Hatigamuchire kumhanya kana kufukidza kwakatarwa munzvimbo dzese

10. Zvikanganiso Zvakakanganisika

Unobvumirana kuti usashandise Sevhisi ye:

• Chero zviito zvisiri pamutemo, huori, kana zvinangwa zvechik crimes
• Kusvibisa, kutaurirana kwakawanda kwekushandisa, kana kushambadzira kusina kukumbirwa
• Kudzokorora, kugovera, kana kupa mvumo ye eSIM profiles pasina mvumo
• Kushandiswa kwechiteshi, kushandiswa kwakanyanya kwe bandwidth, kana kushanda maserver
• Kuedza kudzoreredza, kupinza, kana kukanganisa masisitimu edu
• Kutyora chero mitemo yemuno kana mitemo munyika iyo eSIM iri kushandiswa
• Kushandisa Sevhisi kutumira mabhakitiriya, malware, kana kodhi inokuvadza
• Kuzvifananidza nevamwe kana kupa ruzivo rwechokwadi
• Kupindira mukushandiswa kwevamwe vashandisi kweSevhisi

Kutyora mitemo iyi kungakonzera kupedzwa kweSevhisi pakarepo pasina kudzoserwa mari uye kutorwa kwechikamu chemutemo.

11. Kodzero dzePfuma Yekufunga

11.1 Zvatinazvo

Zvinhu zvese paSimcardo.com, kusanganisira asi kusiri kugumira kune zvinyorwa, mifananidzo, mabhii, maicon, mifananidzo, maaudio clips, vhidhiyo, data compilations, uye software, ndezveSimcardo kana vanopa zvirimo uye zvakachengetedzwa nemitemo yechizvarwa chepasi rose, trademark, uye dzimwe mitemo yehungwaru.

11.2 Zvitupa

"Simcardo" uye mabhii ese akabatana, mazita ezvigadzirwa, uye mazita emasevhisi ndiwo trademark kana trademarks akanyoreswa eSimcardo. Haukwanisi kushandisa mabhii aya pasina mvumo yedu yakanyorwa pamberi.

11.3 Ruzivo Rwakaganhurirwa

Tinokupa ruzivo rwakaganhurirwa, rusina kusarudzwa, rusina kutamisirwa kuti uwane uye ushandise Sevhisi kune zvakanakira, zvisiri zvekutengesa. Ruzivo urwu harusanganisi: (a) kutengesa zvakare kana kushandiswa kweSevhisi; (b) kugovera, kuita pamberi pevanhu, kana kuratidza pachena chero zvirimo zveSevhisi; (c) kugadzirisa kana kuita mabasa akabva muSevhisi kana zvirimo; kana (d) kushandiswa kwe data mining, robots, kana nzira dzakafanana dzekuunganidza kana kuburitsa data.

12. Zvivimbiso uye Zvirevo zveKusava neMhosva

12.1 Sevhisi "Sezvazviri"

SERVISI INOPIWA PA "SEZVAYAKO" NE "SEZVIRIPO" PASINA KUVIMBA KWEMAHARA, KANA KUTI KUTI, KUSVIKIRA KUTI KUVIMBA KWEKUTENGA, KUSVIKIRA KWEKUSHANDISA KWECHINANGWA, KANA KUSVIKIRA KWEKUSVIKIRA.

12.2 Hapana Chivimbiso cheKuwanikwa

Hatina chivimbiso chekuti Sevhisi icharamba ichishanda, yakachengeteka, kana isina zvikanganiso. Hatina chivimbiso chekuvharirwa, kumhanya, kana mhando yeservice, sezvo izvi zvichibva kune vamwe vanopa network.

12.3 Network dzeVamwe

Ma eSIM edu anoshanda pamaitiro emunhu wechitatu. Hatina mutoro wezvikanganiso zve network, nzvimbo dzisina coverage, shanduko dzemhanya, kana mamwe matambudziko anokonzerwa nevashandisi venetwork. Chedzidzo dzese dzine chekuita nemhando ye network dzinofanira kugadziriswa maererano nehurongwa hwedu hweKukumbira hwakanyorwa muChikamu 15.

13. Kukanganiswa kweMutoro

13.1 Kukanganiswa Kwekupedzisira

KUSVIKA PAMWEDZI WAKAWANDA UNOBVUMIDZWA NE MUTEMO, SIMCARDO'S YAKAZARA MUTORO KUMI KWEKUKUVADZA KUNOBVA KANA KUNOSANGANIDZWA NEZVIYERO IYI KANA KUSHANDISA KWAKO KWESEVICES HAKUZOSVIKIRWE PAMWERO WAWAKAPINDA KUNA SIMCARDO KWESEVIMI YAKATARISWA MUMWE MWEZI MISHANU (6) YAPEDZISIRA KUSVIKA KUSVIKIRA KWEKUKUVADZA.

13.2 Kubviswa kweKukuvadzwa

Simcardo haizotungamiriri kune chero kukuvadzwa kwechikamu, kwekufungidzira, kwechikuru, kwekuguma, kana kwekudzorera, kusanganisira asi kusiri kungogumira kune:

• Kurasikirwa kwemari, mari inowanikwa, kana mikana yebhizinesi
• Kurasikirwa nedata kana ruzivo
• Kutadza kwechikamu chemutsetse, nzvimbo dzisina kufukidzwa, kana kusiyana kwekumhanya
• Matambudziko ekusangana kwemidziyo
• Matambudziko anokonzerwa nevashandi vemagetsi vechitatu
• Kukuvadzwa kunokonzerwa nekusashandisa nemazvo kana kutadza kwevashandisi
• Kutadza kuita mafoni ekukurumidza (ngatichengetedzei nzira dzakasiyana dzekutaurirana)

14. Kubhadharisa

Unobvumirana kubhadharisa, kudzivirira, uye kuchengetedza Simcardo, pamwe nevanhu vayo, vakuru, vatungamiriri, vashandi, vamiririri, uye vamwe vayo kubva kumatambudziko, zvikumbiro, kurasikirwa, mhosva, uye mari (kusanganisira mari dzemagweta dzakakodzera) dzinobva pa:

• Kushandisa kwako kana kutadza kushandisa Sevhisi
• Kutyora kwako kweMitemo iyi
• Kutyora kwako kwekodzero dzeimwe bato
• Kutyora kwako kwemitemo kana mirau inoshanda
• Chero ruzivo rwakanyepedzera kana rwakakanganisa rwaunopa

15. Zvichemo uye Kugadzirisa Kupesana

Takatendeka kugadzirisa chero nyaya kana kunetseka kwaungave nako nenzira yakarurama uye nenguva:

15.1 Kutanga Kubata

Kana uchisangana nematambudziko ebasa kana uine chichemo, ndapota taura nechikwata chedu chetsigiro:

• Email: [email protected]
• Fomu Yekubata: Peji Rekubata

Ndapota ipa nhamba yako yeodha, eSIM ruzivo, uye tsananguro yakajeka yenyaya.

15.2 Nguva Yokugadzirisa

Tinotarisira kubvuma zvichemo zvose mukati me24 maawa uye kugadzirisa mukati me5-10 mazuva ebhizinesi. Nyaya dzakaoma dzinogona kuda nguva yekuwedzera yekuongorora.

15.3 Kukwira

Kana tisingakwanisi kusvika pakugadzirisa kunogutsa mukati me30 mazuva, unogona:

• Kusimudzira chichemo kune masangano anokosha ekudzivirira vatengi munzvimbo yako
• Kutsvaga kugadzirisa kuburikidza nekururamisira kana kutaurirana
• Kushandisa kodzero dzako dzemutemo pasi pemitemo inoshanda yekudzivirira vatengi

15.4 Kugadzirisa kweChokwadi

Tinovimbisa kushanda mukutenda kwechokwadi kugadzirisa matambudziko ese zvakanaka uye nekukurumidza. Chinangwa chedu chiri kugutsikana kwako uku tichisimbisa kutarisirwa kwechokwadi kune mapato ese akabatanidzwa.

16. Mutemo Unotungamira uye Nzvimbo

Mitemo iyi ichatungamirwa uye kuverengerwa maererano nemitemo yeCzech Republic uye mitemo inoshanda yeEuropean Union, pasina kutarisa kumatambudziko emitemo yayo.

Matambudziko ese anobva pamitemo iyi kana kushandiswa kwako kweSevhisi anofanira kutongwa nematare eCzech Republic, kunze kwekunge zvimwe zvichidikanwa nemitemo inodzivirira vatengi inoshanda munyika yako.

Kune vatengi vari mukati meEuropean Union, hapana chiri mumitemo iyi chinokanganisa kodzero dzako dzemutemo pasi pemirau inodzivirira vatengi yeEU, kusanganisira asi kusasanganisira kodzero yekuendesa nyaya kumatare enyika yako yekugara.

17. Zviitiko Zvisingadzoreki

Simcardo haizotarisiri mhosva yekutadza kuita zvayakatemerwa pasi pemitemo iyi kana kutadza uku kuchikonzerwa nemamiriro ezvinhu anopfuura kutonga kwedu kwakajairika, kusanganisira asi kusatemerwa kune zviito zvaMwari, njodzi dzemhando yepamusoro, hondo, huori, kupandukira, mhirizhonga, kutyorwa, zviito zvevashandi vemasimba kana ehurumende, moto, mafashamo, tsaona, denda, kutadza kweinfrastructure yenetwork, kugadzikana, kana kushomeka kwezvivako zvekufambisa, mafuta, simba, vashandi, kana zvinhu.

18. Kuparadzaniswa

Kana chero chirevo chemitemo iyi chikaonekwa chiri chisiri pamutemo, chisiri pamutemo, kana chisina kugamuchirwa nemutemo, zvimwe zvirevo zvicharamba zviri mumutemo uye zvichishanda. Chirevo chisiri pamutemo chichachinjwa kusvika pamwero wakaderera unodiwa kuti chive pamutemo uye chigamuchirwe panguva imwe chete ichichengetedza chinangwa chayo chepakutanga.

19. Chibvumirano Chose

Aya Mitemo, pamwe chete nezvedu Mutemo Wekuchengetedza, Mutemo Wekudzorera, uye Mutemo Wekuki, inoita chibvumirano chese pakati pako neSimcardo maererano nekushandisa kwako kweSevhisi uye inotsiva zvibvumirano uye kunzwisiswa kwekare.

20. Kupa Basa

Haugamuchirwi kupinza kana kutamisa mitemo iyi kana chero kodzero dzakapihwa pasi pano, zvizere kana kuti zvishoma, pasina mvumo yedu yakanyorwa pamberi. Simcardo inogona kupinza mitemo iyi chero nguva pasina kukuzivisa. Chero kuedza kwekupinza kunotyora chikamu ichi kuchave chisina basa.

21. Kubviswa

Hapana kubviswa kweSimcardo kwechero chirevo kana mamiriro akatarwa mune aya Mitemo kuchaonekwa sekubviswa kwechimwe chirevo kana mamiriro kana kubviswa kwechero chimwe chirevo kana mamiriro. Kukundikana kweSimcardo kusimbisa kodzero kana chirevo pasi pemitemo iyi hakuzotungamiri kubviswa kwekodzero kana chirevo iroro.

22. Kuvanzika uye Kudzivirirwa kweData

Kushandisa kwako Sevhisi kunotungamirirwa zvakare ne Mutemo wedu weKuvanzika, inotsanangura maitiro atinounganidza, kushandisa, uye kuchengetedza ruzivo rwako pachako.

Tinotevedzera mitemo inoshanda yekudzivirira data, kusanganisira GDPR panotarisirwa. Une kodzero pamusoro pedata rako pachako, kusanganisira kuwana, kugadzirisa, kubvisa, uye kutamisa. Kuti uwane zvakawanda, ndapota ongorora Mutemo wedu weKuvanzika kana kutibata.

23. Shanduko kuMitemo

Tinoramba tichizvidzivirira kodzero yekugadzirisa Mitemo iyi chero nguva. Kana tikaita shanduko, tichagadzirisa zuva re "Last updated" pazasi peji rino. Tinogona zvakare kukuzivisa kuburikidza neemail kana kuburikidza nekuzivisa pawebsite yedu.

Kushandisa kwako kweSevhisi mushure mekuvandudzwa kweMitemo kunoratidza kubvumirana nemitemo yakagadziridzwa. Kana usina kubvumirana nezvishanduko, unofanirwa kumisa kushandisa Sevhisi. Tinokurudzira kuti uongorore Mitemo iyi nguva nenguva kuti uwane zvigadziriso.

24. Taura Nesu

Kune mibvunzo, kunetseka, kana mhinduro pamusoro peMitemo iyi, ndapota taura nesu:

• Email: [email protected]
• Tsigiro: [email protected]
• Fomu Rekubata: Peji Rekubata