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Find answers, tips, and guides to help you get the most out of your eSIM.
Getting Started
Learn how to purchase, install and activate your eSIM
5 articles
Device Compatibility
Check if your device supports eSIM technology
9 articles
Troubleshooting
Solutions for common issues and problems
12 articles
Billing & Refunds
Payment methods, invoices and refund policies
4 articles
Using & Managing eSIMs
How to use, manage and get the most from your eSIM
13 articles
General Questions
Common questions about eSIM technology and Simcardo
7 articles
Popular Questions
How to Install eSIM on iPhone
Got your Simcardo eSIM? Here's how to get it running on your iPhone in just a few minutes – no physical SIM card needed.
How to Check if Your Phone is Unlocked
Before purchasing an eSIM, make sure your phone isn't carrier-locked. Here's how to check in under a minute.
eSIM Troubleshooting Guide
eSIM not working? Most issues have simple solutions. Here's a complete guide to get you connected.
eSIM Not Connecting? Try These Fixes
Quick solutions when your eSIM won't connect to the network.
How to Install eSIM on Android
Want to set up Simcardo eSIM on Android? Whether you have Samsung, Pixel, or another brand, here's a simple guide.
What is eSIM?
eSIM is a digital version of a SIM card built right into your phone. Here's everything you need to know about this technology.
eSIM Compatible Devices - Full List
Complete list of phones, tablets and smartwatches that support eSIM technology.
How to Buy an eSIM from Simcardo
Step-by-step guide to purchasing your travel eSIM in under 2 minutes.
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