Terms of Service

1. Acceptance of Terms

By accessing and using Simcardo.com ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Service Description

Simcardo provides electronic SIM (eSIM) data plans for international travelers. Our services include:

• Sale of prepaid mobile data plans (eSIM profiles)
• Digital delivery of eSIM activation codes
• Customer support for activation and usage

3. Device Compatibility

eSIM services require a compatible device. It is your responsibility to verify that your device supports eSIM technology before purchasing. Simcardo is not responsible for compatibility issues.

4. Payment and Pricing

• All prices are displayed in your selected currency
• Payments are processed securely via Stripe
• Prices include applicable taxes where required
• All sales are final unless otherwise stated

5. Refund Policy

Refunds are available within 14 days of purchase if the eSIM profile has not been activated. Once activated, refunds are not available except as required by law.

6. Data Usage and Validity

• Data plans are valid for the duration specified at purchase
• Unused data does not roll over after expiration
• Data speeds may vary based on network conditions
• Fair usage policies apply to unlimited plans

7. Prohibited Uses

You agree not to use the Service for:

• Illegal activities or fraud
• Spamming or mass automated communications
• Reselling or redistributing eSIM profiles
• Network abuse or excessive bandwidth consumption

8. Limitation of Liability

Simcardo shall not be liable for any indirect, incidental, special, consequential damages, or loss of profits arising from the use or inability to use the Service, including but not limited to network outages, coverage gaps, or device compatibility issues.

9. Privacy

Your use of the Service is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms, please contact us at our contact page or email info@simcardo.com.