eSIM Kugadzirisa Gwaro

eSIM yako haisi kushanda nemazvo. Mazhinji ematambudziko ane mhinduro dzinokurumidza – ngatishandei pamwe chete.

Maitiro Ekutanga

Usati wapinda mumatambudziko chaiwo, edza matanho aya. Anogadzirisa ingangoita 80% yemaitiro e eSIM:

1. Restart foni yako – Dzima zvachose, mirira maminitsi 30, wobva wadzima. Izvi zvinowanzo shanda kupfuura zvaungafungire.
2. Toggle Airplane Mode – Dzima, mirira maminitsi 10, wobva wadzima. Izvi zvinomanikidza foni yako kuti ibatane zvakare kune network.
3. Tarisa Data Roaming – Iyi ndiyo nyaya inowanzoitika kunze kwenyika. Ita shuwa kuti iri ON yeSimcardo eSIM yako.

Uri kuenderera mberi nematambudziko? Tsvaga dambudziko rako pazasi.

Hapana Signal / "Hapana Sevhisi"

eSIM yakaiswa asi haina kuratidza signal panzvimbo yako. Heano maitiro ekugadzirisa:

Matanho 1: Activate Data Roaming

iPhone: Settings → Cellular → [Your Simcardo eSIM] → Data Roaming → ON

Android: Settings → Connections/Network → [Your Simcardo eSIM] → Data Roaming → ON

Matanho 2: Ita Shuwa kuti eSIM iri Active

Kana uine maSIM akawanda, foni yako inogona kunge ichishandisa iyo isiri iyo ye data.

iPhone: Settings → Cellular → Cellular Data → Sarudza Simcardo

Android: Settings → SIM manager → Mobile data → Sarudza Simcardo

Matanho 3: Edza Manual Network Selection

Dzimwe nguva automatic network selection inotora network isingashande nehurongwa hwako.

iPhone: Settings → Cellular → [Simcardo eSIM] → Network Selection → Dzima Automatic → Sarudza imwe network

Android: Settings → Connections → Mobile networks → Network operators → Search networks → Sarudza manually

Gwaro rakazara re manual network selection

Matanho 4: Tarisa Coverage

Uri munzvimbo ine coverage here? Nzvimbo dzemaruwa kana dziri kure dzinogona kunge dzine coverage shoma. Kana usina chokwadi nezve coverage munzvimbo yako chaiyo, taura ne chikwata chedu chetsigiro.

Kubatanidza Internet Kunonoka

Wakatobatana asi kunonoka zvakanyanya? Heano zvaungaita:

1. Tarisa data usage – Wakapedza data rako here? Tarisa muakaunti yako yeSimcardo
2. Edza network yakasiyana – Shandisa manual network selection kuti uchinje kune imwe network iripo
3. Disable VPN – VPNs dzinogona kunonotsa kubatanidza zvakanyanya
4. Famba kune imwe nzvimbo – Zvinhu zvemukati, mabhesi, uye vanhu vazhinji zvinogona kukanganisa signal
5. Reset network settings – Chisarudzo chekupedzisira asi kazhinji chinobudirira (Settings → General → Reset → Reset Network Settings)

Gwaro rakadzama re internet inonoka

Matambudziko Ekumisikidza

"Iyi kodhi haisi kushanda"

QR code imwe neimwe inogona kushandiswa kamwe chete. Kana ukaona kukanganisa uku:

• eSIM yatove yakaiswa – tarisa Settings → Cellular (unogona kungoda kuibvumidza)
• Mumwe munhu akascan QR code yako – taura ne tsigiro kuti uwane imwe

Zvimwe nezvekukanganisa uku

"Hapana kugona kupedzisa shanduko ye cellular plan"

Iyi inowanzoreva dambudziko remunetwork remunguva pfupi:

1. Ita shuwa kuti une WiFi yakagadzikana
2. Restart foni yako
3. Edza zvakare mumaminitsi mashoma
4. Kana uchishandisa VPN, bvisa

Gwaro rakazara re kugadzirisa

"Carrier cannot be added" (iPhone)

Iyi inowanzoreva kuti iPhone yako yakavharirwa ne carrier. Tarisa kana foni yako yakasununguka uye taura ne carrier yako yekutanga kuti ivhure.

eSIM Sarudzo Haina Kuratidza

Kana usingakwanisi kuwana eSIM settings pafoni yako:

• Foni yako inogona kunge isingatsigire eSIM – tarisa kuenderana
• Foni yako inogona kunge yakavharirwa ne carrier uye eSIM yakadzimwa
• Edza kutangazve foni yako

Hotspot / Tethering Hazviiti

Unoda kugovera data kubva ku eSIM yako kune dzimwe midziyo? Mazhinji emapuraneti eSimcardo anotsigira izvi, asi unogona kuda:

1. Ita shuwa kuti Personal Hotspot yakabvumidzwa yeSimcardo eSIM yako
2. Tarisa kana hurongwa hwako huchitsigira tethering (mazhinji anotsigira)
3. Restart foni yako uye mudziyo wauri kubatanidza

Gwaro rakazara re hotspot kugadzirisa

eSIM Inoshanda Wobva Yamira

Yakatanga kushanda uye ikozvino yamira here? Tarisa:

1. Data balance – Unogona kunge wakashandisa data rako rose. Tarisa muakaunti yako
2. Validity period – Hurongwa hwako hwakakwana here? Maitiro ekushanda kwe validity
3. Network settings reset – Re-enable data roaming uye ita shuwa kuti eSIM yakasarudzwa ye data
4. Software update – Updates dze foni dzinogona dzimwe nguva kuchinja settings. Ita shuwa kuti eSIM yako yakarurama

Still Not Working?

Kana wakayedza zvese zviri pamusoro uye uchiri nematambudziko, tiri pano kuti tibatsire:

• Live Chat: Inowanikwa pane peji redu rekubata
• WhatsApp: +420 737 531 777
• Email: [email protected]

Paunenge uchibata tsigiro, ndapota uve ne:

• Foni yako modhi (semuenzaniso, iPhone 14 Pro, Samsung Galaxy S24)
• Nhamba yeodha kana email yakashandiswa pakutenga
• Screenshot ye chero kukanganisa (kana zvichikodzera)
• Chii chawakatotanga kutyaira

Tinopindura mukati memaawa mashoma panguva yebhizinesi (Mon–Fri, 9–18) uye tinoshanda kuti tikubatanidze nekukurumidza sezvinobvira.