Inyandiko y'Ibibazo ku eSIM

eSIM yawe ntikora neza. Ibibazo byinshi bifite ibisubizo byihuse – reka tubikemure hamwe.

Intambwe Z'ibanze

Mbere yo kwinjira mu bibazo byihariye, gerageza izi ntambwe. Zikemura hafi 80% by'ibibazo bya eSIM:

1. Subukura telefone yawe – Shutisha burundu, utegereze amasegonda 30, uyikureho. Ibi bikunze gukora kurusha uko wabyitega.
2. Hindura Mode y'Indege – Yinjire, utegereze amasegonda 10, uyikureho. Ibi bituma telefone yawe isubira ku mbuga.
3. Reba Data Roaming – Ibi ni byo bibazo bikunze kubaho mu mahanga. Menya neza ko biri ON kuri eSIM yawe ya Simcardo.

Uracyafite ibibazo? Shaka ikibazo cyawe hasi.

Nta Sigara / "Nta Serivisi"

eSIM yashyizweho ariko ntigaragaza isigarira mu gace ugiye. Dore uko wakemura ibi:

Intambwe 1: Shyira ON Data Roaming

iPhone: Igenamiterere → Cellular → [eSIM yawe ya Simcardo] → Data Roaming → ON

Android: Igenamiterere → Connections/Network → [eSIM yawe ya Simcardo] → Data Roaming → ON

Intambwe 2: Menya neza ko eSIM ikora

Niba ufite SIM nyinshi, telefone yawe ishobora kuba ikoresha iyikwiye kuri data.

iPhone: Igenamiterere → Cellular → Cellular Data → Hitamo Simcardo

Android: Igenamiterere → SIM manager → Mobile data → Hitamo Simcardo

Intambwe 3: Gerageza Guhitamo Umuyoboro mu buryo bw'Intoki

Hari igihe guhitamo umuyoboro mu buryo bwikora hitamo umuyoboro udahuye n'igipimo cyawe.

iPhone: Igenamiterere → Cellular → [Simcardo eSIM] → Network Selection → Shutisha Automatic → Hitamo umuyoboro utandukanye

Android: Igenamiterere → Connections → Mobile networks → Network operators → Shaka networks → Hitamo mu buryo bw'intoki

Inyandiko yuzuye ku guhitamo umuyoboro mu buryo bw'intoki

Intambwe 4: Reba Coverage

Uri mu gace gafite coverage? Aho mu cyaro cyangwa ahantu hitaruye hashobora kugira coverage nke. Niba utizeye coverage mu gace kawe, hamagara itsinda ryacu ry'inkunga.

Guhuza Internet Bihagarara

Uhuza ariko bigenda buhoro? Dore ibyo wakora:

1. Reba uko ukoresha data – Ese warangije gukoresha data yawe? Reba muri konti yawe ya Simcardo
2. Gerageza umuyoboro utandukanye – Koresha guhitamo umuyoboro mu buryo bw'intoki kugirango uhindure umuyoboro uboneka
3. Shutisha VPN – VPN zishobora gutinza guhuza cyane
4. Jya ahantu hatandukanye – Ibikoresho by'inyubako, ibikoni, n'abantu benshi bishobora kugira ingaruka ku isigarira
5. Subukura igenamiterere ry'umuyoboro – Ibi ni uburyo bwa nyuma ariko akenshi bikoreshwa (Igenamiterere → Rusange → Subukura → Subukura Igenamiterere ry'Umuyoboro)

Inyandiko y'ibibazo byihariye ku guhuza internet buhoro

Ibibazo byo Gushyiraho

"Uyu murongo ntukiri valid"

QR code imwe irashobora gukoreshwa rimwe gusa. Niba ubona iki kibazo:

• eSIM imaze gushyirwaho – reba Igenamiterere → Cellular (ushobora gusa gukenera kuyikuraho)
• Undi muntu yascanwe QR code yawe – hamagara inkunga kugirango ubone ikindi

Ibyerekeye iki kibazo

"Ntibishoboka kurangiza guhindura gahunda ya cellular"

Ibi akenshi bivuze ikibazo cy'igihe gito ku muyoboro:

1. Menya neza ko ufite WiFi ikomeye
2. Subukura telefone yawe
3. Gerageza ukundi mu minota mike
4. Niba ukoresha VPN, shyira ku ruhande

Inyandiko yuzuye ku gukemura ibibazo byo gushyiraho

"Umuyoboro ntushobora kongerwa" (iPhone)

Akenshi bivuze ko iPhone yawe ifite umuyoboro w'ubucuruzi. Reba niba telefone yawe itari locked kandi hamagara umuyoboro wawe w'ibanze kugirango uyikureho.

eSIM Igenamiterere Ntidahari

Niba utashoboye kubona igenamiterere rya eSIM kuri telefone yawe:

• Model ya telefone yawe ishobora kutaba ifite eSIM – reba niba bihura
• Telefone yawe ishobora kuba ifite umuyoboro w'ubucuruzi hamwe na eSIM itari ON
• Gerageza gusubukura telefone yawe

Hotspot / Tethering Ntibikora

Ushaka gusangiza data yawe ya eSIM ku bindi bikoresho? Ibipimo byinshi bya Simcardo bikoreshwa ibi, ariko ushobora gukenera:

1. Menya neza ko Personal Hotspot yashyizwe ON kuri eSIM yawe ya Simcardo
2. Reba niba gahunda yawe ishyigikira tethering (ibyinshi birabikora)
3. Subukura telefone yawe n'igikoresho uri guhuza

Inyandiko yuzuye ku gukemura ibibazo bya hotspot

eSIM Ikora hanyuma Ikahagarara

Yari ikora noneho ihagarara? Reba:

1. Ubwishingizi bwa data – Ushobora kuba warakoresheje data yawe yose. Reba muri konti yawe
2. Igihe cy'ubuziranenge – Ese gahunda yawe yarangije? Uko igihe cy'ubuziranenge gikora
3. Subukura igenamiterere ry'umuyoboro – Subukura data roaming kandi wemeze ko eSIM yatoranyijwe kuri data
4. Guhindura porogaramu – Ibyo guhindura telefone rimwe na rimwe bihindura igenamiterere. Wemeze ko eSIM yawe itunganijwe neza

Uracyafite Ibibazo?

Niba waragerageje byose hejuru kandi ukaba ukiri mu bibazo, turi hano kugirango tugufashe:

• Live Chat: Iraboneka ku page yacu yo guhamagara
• WhatsApp: +420 737 531 777
• Email: [email protected]

Mu gihe uhamagara inkunga, nyamuneka witegure:

• Model ya telefone yawe (nka, iPhone 14 Pro, Samsung Galaxy S24)
• Numero y'itegeko cyangwa email wakoresheje mu kugura
• Screenshot y'ikosa ryose (niba bihari)
• Ibyo umaze kugerageza

Turakomeza gusubiza mu masaha mu gihe cy'akazi (Mon–Fri, 9–18) kandi dukora kugirango tugufashe guhuza vuba bishoboka.