Amabwiriza y'Ikigega

1. Kwemera Amabwiriza

Ugufungura no gukoresha Simcardo.com ("Serivisi", "Urubuga", "Simcardo", "twebwe", "twe", cyangwa "turi"), wowe ("Umukoresha", "wowe", cyangwa "uwawe") wemera kandi wemeye kubahiriza aya Mategeko ya Serivisi ("Amategeko"). Niba

Ukora konti, ugura, cyangwa ukoresha Serivisi yacu, wemeza ko ufite byibuze imyaka 18 y'amavuko cyangwa ufite uruhushya rw'umurinzi wemewe n'amategeko, kandi ko ufite ubushobozi bwo kwinjira mu

2. Ibisobanuro

• eSIM: Profayili ya SIM ikoranye ikoranabuhanga ituma ushobora gukora umugambi wa interineti igendanwa utiriwe ukoresha SIM karide y'umubiri
• Umugambi wa Data: Paketi ya interineti igendanwa yishyurwa mbere ikurwa muri serivisi yacu
• Gutangiza: Igikorwa cyo gushyira no gutangiza profayili ya eSIM kuri telefone yawe
• Kodi ya QR: Kodi y'Igisubizo Cyihuse ikoreshwa mu gushyira profayili za eSIM kuri telefone zibikwiriye
• Konti: Konti yawe y'umukoresha yanditswe kuri Simcardo.com
• Dashboard: Ihuriro ryawe bwite ry'umukoresha aho ushobora gucunga eSIM zawe n'amategeko

3. Ibisobanuro bya Serivisi

Simcardo itanga gahunda za SIM zikoreshwa n'ikoranabuhanga (eSIM) ku bagenzi mpuzamahanga. Serivisi zacu zirimo:

• Kugurisha gahunda za mbere yo kwishyura z'umuyoboro mugendanwa (eSIM profiles) z'ahantu hatandukanye ku isi
• Gutanga kuri digitali amakodi yo gukora eSIM n'amakodi ya QR
• Igikoresho cya nyir'ukoresha kigenzura eSIM zawe no kureba uko zikoreshwa
• Inkunga y'abakiriya ku bijyanye no gukora, uko zikoreshwa, n'ibibazo bya tekiniki
• Gushakisha no kugereranya gahunda z'umuyoboro kuri internet

4. Konti z'Abakoresha

4.1 Gukora Konti

Kugira ngo ugure eSIM, ushobora kuba ukeneye gukora konti. Wemeye ko:

• Utanga amakuru y'ukuri, agezweho, kandi yuzuye
• Komeza kuvugurura amakuru yawe kugira ngo agume ari yo
• Gira ibanga ry'ijambo ry'ibanga ryawe kandi urinde
• Menyesha natwe ako kanya igihe cyose habayeho kwinjira mu buryo butemewe muri konti yawe
• Emeza inshingano za buri gikorwa kibera muri konti yawe

4.2 Umutekano wa Konti

Uri wenyine ushinzwe kubungabunga ibanga ry'amakuru y'ibanga rya konti yawe. Simcardo ntizabazwa igihombo cyangwa umubabaro uturuka ku kutarinda amakuru y'ibanga rya konti yawe

4.3 Gusesa Konti

Dufite uburenganzira bwo guhagarika cyangwa gusesa konti yawe mu gihe wirengagije aya mategeko, ukora ibikorwa by'uburiganya, cyangwa ku mpamvu iyo ari yo yose dufiteho uburenganzira bwonyine. Wanasaba ko konti yawe isibwa

5. Ubwumvikane bw'Ibikoresho

Serivisi za eSIM zisaba ibikoresho bihuye nazo. Ni inshingano yawe kugenzura ko ibikoresho byawe bishyigikira ikoranabuhanga rya eSIM mbere yo kugura

Mwihanganire kureba urupapuro rwacu Urupapuro rw'ibikoresho bihuyembere yo kugura kugira ngo wemeze ko igikoresho cyawe gishyigikiwe. Simcardo ntiyirengera ibibazo byo guhuza niba ugura eSIM kuri telefone itajyanye cyangwa ukayikoresha ahantu hatemewe.

⚠️ Kibujijwe: Gusangira cyangwa gukwirakwiza amakodi ya QR yo gukora kuri abandi bakoresha cyangwa ibikoresho birabujijwe rwose. eSIM imwe igenewe gukoreshwa ku gikoresho kimwe gusa. Simcardo yihariye

Itangwa n'Ikora

Itangwa Ryihuse

Nyuma yo kwishyura neza, eSIM yawe itangwa ako kanya. Uzahabwa:

• Kodi ya QR n'amabwiriza yo gukora binyuze kuri email
• Ubwikorezi bwihuse bwa eSIM yawe mu gice cyawe cyo kuri konti

Uburyo bwo Gukora

• Ku bakoresha iOS 17+: Kanda ku ishusho yihariye yo gukora ibikorwa uvanye mu imeyili yawe cyangwa ku rubuga rwawe
• Ku bindi bikoresho: Scanisha kode ya QR ukoresheje camera y'igikoresho cyawe cyangwa porogaramu y'ibikorwa

6.3 Inshingano z'Umukoresha

By'ingenzi: Ugomba kugenzura ko igikoresho cyawe gihuje n'ibikenewe kandi ukibanda ku gukoresha eSIM ahantu hagenewe kugurirwa. Ibyifuzo cyangwa ibirego bishobora kutemerwa niba

6.4 Ibisobanuro by'Igikorwa cyo Guhagarika

Ku bijyanye no kuba wemerewe gusubizwa amafaranga, guhagarika bir considered ko byagenze neza iyo kimwe muri ibi bikurikira kibaye:

• Kode ya QR iscaniwe cyangwa profil ya eSIM ikamanurwa ku gikoresho
• eSIM ikaba yarashyizwe mu gikoresho kandi igaragara mu mabwiriza y'igikoresho (n'ubwo itaba ikoreshwa muri ako kanya)
• Gutangira kohereza amakuru binyuze mu mubano wa eSIM (n'ubwo haba hakoreshwa 1KB y'amakuru)
• Profil ya eSIM ikaba yarashyizweho ku murongo w'umukoresha wa network

Iyo kimwe muri ibi bikorwa bibaye, eSIM ifatwa nk'iyashyizweho 'umuriro' kandi amabwiriza asanzwe y'ubusubizo bw'eSIM zashyizweho umuriro arakurikizwa.

Igiciro n'Igiciro

• Ibiciro byose bigaragazwa mu mafaranga wahisemo kandi bihindurwa mu gihe nyacyo
• Ibiciro biratunganywa mu buryo bwizewe binyuze kuri Stripe, umucungamutungo wacu wizewe
• Ibiciro birimo imisoro ikwiye aho itegeko ribisaba
• Twakira amakarita akomeye ya krediti, amakarita ya debit, n'ubundi buryo bwo kwishyura nk'uko bigaragara igihe cyo gusoza igura
• Ibicuruzwa byose ni ntakuka keretse iyo byavuzwe ukundi mu mategeko yacu y'ubusubizo

Ibiciro bishobora guhinduka nta nteguza. Igiciro wishyura ni igiciro kigaragazwa igihe cyo kurangiza igura.

Amategeko y'Ubusubizo

Twiyemeje kunogera abakiriya kandi dutanga ubusubizo mu bihe byihariye:

• Gusubizwa amafaranga yose birashoboka mu minsi 14 niba eSIM itarashyizweho
• Gusubizwa amafaranga make birashoboka ku ma eSIM yashyizweho afite ibibazo bya tekiniki bitatewe n'ikosa ry'umukoresha
• Gusubizwa amafaranga bikorwa mu minsi 5-10 y'akazi kuri uburyo bwawe bwa mbere bwo kwishyura
• Igihe cyo gutunganya amafaranga kuri banki gishobora gutandukana

Ibibazo bya tekiniki: Iyo ikibazo cya tekiniki kibuza gushyiraho cyangwa gukoresha amakuru kandi ntikibashe gukemurwa n'itsinda ryacu rishinzwe gutanga ubufasha, umukoresha afite uburenganzira bwo gusubizwa amafaranga yose cyangwa guhabwa amanota yo kugura muri magazini.

Kubona amakuru arambuye ku bijyanye n'uburenganzira, ibitagaruzwa, n'uburyo bwo gusaba gusubizwa, nyabuneka usome Politiki yo Gusubiza.

Koresha Amakuru n'Igihe Cyemewe

• Imigambi y'amakuru yemewe mu gihe cyagenwe igihe cyo kugura (urugero, iminsi 7, iminsi 30)
• Igihe cyemewe gitangira guhera igihe eSIM ya mbere ishyizweho/ikoreshwa
• Imikoreshereze idakoreshwa ntikomezwa nyuma yo kurangira
• Umuvuduko w'itumanaho ushobora gutandukana bitewe n'ibibazo by'umurongo, aho uri, n'igihe cy'umunsi
• Amabwiriza yo gukoresha neza ahabwa gahunda zidafite umupaka kugira ngo birinde gukoresha nabi umurongo
• Abatanga serivisi z'umurongo bashobora gushyiraho amabwiriza yo kugabanya umuvuduko nyuma yo kurenza ingano y'imikoreshereze yagenwe
• Ntiduha ingwate y'umuvuduko wihariye cyangwa gukwirakwiza hose

Ibikorwa Bibujijwe

Wemeye kutagikoresha Serivisi kuri:

• Ibikorwa bitemewe n'amategeko, uburiganya, cyangwa ibikorwa by'ubugizi bwa nabi
• Kwamamaza binyuze mu butumwa bw'ikivunge, itumanaho ryikora ryinshi, cyangwa kwamamaza kutasabwe
• Kugurisha, gukwirakwiza, cyangwa gutanga uburenganzira bwo gukoresha eSIM utabiherewe uburenganzira
• Kunyuranya n'umurongo, gukoresha umurongo by excessive, cyangwa gukora seriveri
• Gushaka guhindura inyuma, guhakana, cyangwa kugirira nabi sisitemu zacu
• Kurenga ku mategeko y'aho eSIM ikoreshwa cyangwa amabwiriza mu gihugu
• Gukoresha Serivisi mu gukwirakwiza virusi, malware, cyangwa kode y'ubugizi bwa nabi
• Kwiyitirira abandi cyangwa gutanga amakuru y'ibinyoma
• Kubangamira abandi bakoresha Serivisi

Kurenga kuri aya mategeko bishobora gutuma serivisi ihagarikwa ako kanya nta gusubizwa amafaranga kandi bishobora gutera ibikorwa by'amategeko.

11. Uburenganzira ku mutungo bwite

11.1 Ibikubiye muri twe

Ibikubiye kuri Simcardo.com, harimo ariko bitari gusa kuri texte, imigaragarire, ibirango, ibishushanyo, amafoto, amajwi, amashusho, ibikusanyo by'amakuru, na software, ni umutungo wa Simcardo cyangwa abatanga ibikubiye muri byo

11.2 Ibyapa

"Simcardo" n'ibimenyetso bifitanye isano byose, amazina y'ibicuruzwa, n'amazina ya serivisi ni ibyapa cyangwa ibyapa byanditswe bya Simcardo. Ntibyemewe gukoresha ibi byapa utabanje kubisabira uruhushya rwanditse.

11.3 Uruhushya Ruhagije

Turaguha uruhushya ruto, rutari rusange, kandi rutimukanwa rwo kwinjira no gukoresha Serivisi ku mpamvu zitari iz'ubucuruzi. Uru ruhushya ntirurimo: (a) kugurisha cyangwa gukoresha ubucuruzi

12. Ibyemezo n'Amabwiriza

12.1 Serivisi "Uko Ari"

SERIVISI ITANGWA "UKO IRI" NA "UKO IBONEKA" ITAGIRA INGINGO Z'UBWOKO UBWO ARI BWO BWOSE, YABA IZATANGAJWE CYANGWA IZUMVIKANYWEHO, HARIMO ARIKO NTIBIGARUKIRA KU BYEMEZO BY'UBUCURUZI, KUBERA IMPAMVU IYARIYO YOSE

12.2 Nta Garanti y'Ibikorwa

Ntiduha ingwate ko Serivisi izakomeza itarangwamo inkomyi, ko izaba itekanye, cyangwa itarimo amakosa. Ntiduha ingwate y'ibipimo byihariye, umuvuduko, cyangwa ubwiza bwa serivisi, kuko ibi biterwa n'abatanga serivisi z'itumanaho.

12.3 Imiyoboro y'Abandi

Amakarita yacu ya eSIM akora ku miyoboro y'itumanaho y'abandi. Ntitubazwa ibibazo by'umuyoboro, ibyuho mu gutanga serivisi, impinduka z'umuvuduko, cyangwa ibindi bibazo biterwa n'abatanga serivisi z'itumanaho. Impaka zose zijyanye n'umuyoboro

13. Gukumira Ibirego

13.1 Ingano Nkuru y'Ibirego

KUGEZA KU RWEGO RWEMEREWE N'AMATEGEKO, UMUTUNGO WOSE WA SIMCARDO UGOMBA KURI WEWE KUBERA IBYANGIJWE CYANGWA BIHURIYEHO N'AYA MABWIRIZA CYANGWA UKORESHEJE SERIVISI NTIGOMBA KURENGA AMAFARANGA WAHAYE SIMCARDO

13.2 Guheza Ibirego

Simcardo ntizabazwa ibyangiritse bitaziguye, ibitari ibya ngombwa, ibihano, ibyangiritse by'umwihariko, cyangwa ibihano byihariye, harimo ariko bitari gusa ku:

• Igihombo cy'inyungu, amafaranga yinjira, cyangwa amahirwe y'ubucuruzi
• Igihombo cy'amakuru cyangwa amakuru
• Ibibazo by'umuyoboro, ibyuho mu gutanga serivisi, cyangwa impinduka z'umuvuduko
• Ibibazo byo guhuza ibikoresho
• Ibibazo biterwa n'abatanga serivisi z'ikoranabuhanga ry'itumanaho ry'abandi
• Iyangirika rituruka ku makosa cyangwa nabi gukoresha kw'umukoresha
• Kutabasha guhamagara ubutabazi bwihuse (hora ufite ubundi buryo bwo gutumanaho)

14. Kwishingira

Wemeye kwishingira, kurinda, no kurengera Simcardo, abafatanyabikorwa bayo, abayobozi, abakozi, abahagarariye, n'abafatanyabikorwa ku birego, ibyifuzo, ibihombo, ibibazo, n'amasohoro (harimo

• Ikoreshwa cyangwa nabi gukoresha Serivisi
• Ukurenga kwawe ku masezerano
• Ukurenga kwawe ku burenganzira bw'undi muntu
• Ukurenga kwawe ku mategeko cyangwa amabwiriza agenga
• Amakuru y'ibinyoma cyangwa ayobya watanga

15. Ibyo Kwitotomba n'Uburyo bwo Gukemura Impaka

Twiyemeje gukemura ibibazo cyangwa impungenge mwaba mufite mu buryo butabera kandi bwihuse:

15.1 Icyiciro cya Mbere

Niba uhuye n'ikibazo cy'uburyo butanga serivisi cyangwa ufite icyo utishimiye, nyabuneka hamagara itsinda ryacu rishinzwe gutanga ubufasha:

• Imeli: [email protected]
• Ifishi yo Guhamagara: Urubuga rw'itumanaho

Nyabuneka utange nimero y'itegeko ryawe, amakuru ya eSIM, n'ibisobanuro bifatika by'ikibazo.

15.2 Igihe cyo Gukemura

Duharanira kwemera ibitotomba byose mu masaha 24 no kubikemura mu minsi y'akazi 5-10. Ibibazo birambuye bishobora gusaba igihe cy'inyongera cyo gukora iperereza.

15.3 Eskalasiyo

Niba tutabashije kugera ku mwanzuro unogeye impande zombi mu minsi 30, ushobora:

• Kuzamura ikibazo ku rwego rushinzwe kurengera abaguzi rukurikije aho utuye
• Gushakisha umwanzuro binyuze mu buhuza cyangwa ubwunzi
• Koresha uburenganzira bwawe bw'amategeko hakurikijwe amategeko arengera abaguzi akurikizwa

15.4 Umwanzuro Ukorwa mu Bwumvikane

Twiyemeje gukora dufite umutima mwiza mu gukemura amakimbirane yose mu buryo butabera kandi bwihuse. Intego yacu ni ukugushimisha unyuzwe mu gihe tunareba ko ubutabera bugerwaho ku mpande zose zirebwa.

16. Amategeko Agenga n'Urwego rw'Ubutabera

Aya mategeko azagengwa kandi asobanurwe hakurikijwe amategeko ya Repubulika ya Czech n'amabwiriza akurikizwa mu Muryango w'Ubumwe bw'Uburayi, hatitawe ku mategeko agongana.

Ibibazo bivuka bishingiye kuri aya mategeko cyangwa ikoreshwa rya Serivisi bizajya mu bubasha bwihariye bw'inkiko za Repubulika ya Czech, keretse iyo amategeko arengera abaguzi asaba ukundi.

Ku baguzi bari mu Muryango w'Ubumwe bw'Uburayi, nta kintu na kimwe muri aya mategeko kigira ingaruka ku burenganzira bwanyu bw'ibanze bukurikije amabwiriza y'uburindiro bw'abaguzi mu EU, harimo ariko bitagarukira ku burenganzira bwo gutangiza ibirego mu

17. Imbaraga Zidasanzwe

Simcardo ntizabazwa kunanirwa kuzuza inshingano zayo zikubiye muri aya mategeko iyo kunanirwa guturuka ku mpamvu ziri hanze y'ubushobozi bwacu bw'ibisanzwe, harimo ariko bitagarukira ku bikorwa

18. Kwemera Ukwigabanyamo Ibice

Mu gihe hari ingingo muri aya mategeko ibonetse ko itemewe, itemewe n'amategeko, cyangwa idashobora gushyirwa mu bikorwa n'urukiko rufite ububasha, ingingo zisigaye zizakomeza kugira imbaraga n'ingaruka zuzuye. Ingingo itemewe

19. Amasezerano Yose

Aya mategeko, hamwe n'izindi Politiki y'Ubumenyi bwite, Politiki yo Kwishyurwa, na Politiki y'Imikorere y'Udukoryo, bigize amasezerano yose hagati yawe na Simcardo ajyanye no gukoresha Serivisi kandi asimbuye amasezerano yose yabanje n'ubumwe.

20. Kwimura

Ntushobora kwimura cyangwa guhererekanya aya Mabwiriza cyangwa uburenganzira buhabwa hano, byose cyangwa igice, utabanje kubona uruhushya rwanditse rwacu. Simcardo ishobora kwimura aya Mabwiriza igihe icyo ari cyo cyose nta kumenyesha wowe. A

21. Kubabarira

Nta kubabarira gukorwa na Simcardo ku ngingo cyangwa ibisabwa biteganywa muri aya Mabwiriza bizafatwa nk'ikubabarira rikomeza cyangwa rihoraho ry'iyo ngingo cyangwa ibisabwa cyangwa ikubabarira ry'indi ngingo cyangwa ibisabwa. Ikosa iryo ari ryo ryose

22. Ubuzima bwite n'Uburenganzira ku makuru

Gukoresha kwawe Serivisi biranagengwa na Politiki y'Ubuzima bwite, ibisobanura uburyo dukusanya, dukoresha, kandi turinda amakuru yawe bwite.

Dukurikiza amategeko arebana n'uburenganzira ku makuru, harimo GDPR aho bikenewe. Ufite uburenganzira ku makuru yawe bwite, harimo kubona, gukosora, gusiba, no kwimura. Kuri ibyo, p

23. Impinduka ku Mategeko

Twemerewe guhindura aya Mategeko igihe icyo ari cyo cyose. Iyo dukora impinduka, tuzavugurura itariki 'Ihererekanyamakuru rya nyuma' iri hasi y'iyi paji. Dushobora kandi kukumenyesha binyuze kuri email cyangwa binyuze ku itangazo riri kuri

Ikoreshwa ryawe rikomeje rya Serivisi nyuma y'impinduka bivuze kwemera Amategeko ahinduye. Niba utemera impinduka, ugomba guhagarika gukoresha Serivisi. Turagusaba gusoma aya Mategeko

24. Twandikire

Kubibazo, impungenge, cyangwa ibitekerezo kuri aya Mategeko, nyabuneka twandikire:

• Imeli: [email protected]
• Inkunga: [email protected]
• Ifishi yo Gutanga Ibibazo: Paji yo Gutanga Ibibazo