Tikanga Ratonga

1. Whakaaetanga o nga Tikanga

Mā te uru ki te whakamahi i Simcardo.com ("te Ratonga", "Paetukutuku", "Simcardo", "mātou", "tātou", "nā mātou"), ka whakaae koe ("Kaiwhakamahi", "koe", "tō") ki te whakaae, ki te here ki ēnei Whakaritenga Ratonga ("Whakaritenga"). Mēnā kāore koe e whakaae ki ēnei Whakaritenga, tēnā kaua e whakamahi i te Ratonga.

Mā te hanga i tētahi pūkete, te hoko, i te whakamahi i tā mātou Ratonga, ka whakau koe e 18 tau te pakeke, e whai ana hoki i te whakaaetanga o tētahi kaitiaki ture, ā, e whai ana hoki koe i te mana ture ki te uru ki tēnei whakaaetanga here.

2. Whakamarama

• eSIM: Ko te whakaahua SIM hiko e taea ai e koe te whakatuwhera i tetahi mahere raraunga pūkoro me te kore e whakamahi i te kāri SIM fizika
• Mahere Raraunga: Pākete raraunga pūkoro i mua i hokona i runga i tā mātou Ratonga
• Whakawhitinga: Ko te tikanga o te whakauru me te whakatuwhera i te whakaahua eSIM i runga i tō taputapu
• QR Code: Ko te waehere Tere Tautuhi e whakamahia ana ki te whakauru i ngā whakaahua eSIM ki ngā taputapu e hāngai ana
• Kaute: Tō kaute kaiwhakamahi kua rehita i runga i Simcardo.com
• Paewhiri: Tō whakaaturanga kaiwhakamahi whaiaro e taea ai e koe te whakahaere i āu eSIM me ngā tono

3. Whakaahuatanga Ratonga

Ka tuku a Simcardo i ngā mahere raraunga eSIM mō ngā kaipōti ā-ao. Ko ā mātou ratonga e whai ake nei:

• Te hoko i ngā mahere raraunga pūkoro prepaid (eSIM profiles) mō ngā wāhi rerekē i te ao
• Te tuku matihiko i ngā waehere whakaoho eSIM me ngā waehere QR
• Papamahi kaiwhakamahi mō te whakahaere i āu eSIMs me te tirotiro i te whakamahinga
• Tautoko kaihoko mō te whakatū, te whakamahinga, me ngā take hangarau
• Tirohanga ipurangi me te whakataurite i ngā mahere raraunga

4. Pūkete Kaiwhakamahi

4.1 Te hanga kaute

Ki te hoko eSIMs, ka taea e koe te hiahia ki te hanga he pūkete. Ka whakaae koe ki:

• Te tuku mōhiohio tika, e pā ana, me te katoa
• Te pupuri me te whakahou i āu mōhiohio hei pupuri i te tika
• Te pupuri i tō kupuhipa hei haumaru, hei mea ngaro
• Te whakamōhio i a mātou i te wa e pā ana ki te uru kore e whakaaetia ki tō pūkete
• Tangohia te kawenga mo nga mahi katoa i raro i to kaute

4.2 Te Haumaru Kaute

Ko koe anake te kawenga mo te pupuri i te muna o nga tohu kaute. Kaore a Simcardo e whai take mo tetahi ngaronga, raru, e puta mai ana i to kore e tiaki i to korero kaute.

4.3 Te Whakamutunga Kaute

Ka puritia e matou te tika ki te whakaroa, ki te whakamutunga i to kaute mena ka whakakino koe i enei tikanga, ka uru ki nga mahi tinihanga, ka noho ranei i tetahi atu take i to matou whakaaro anake. Ka taea hoki e koe te tono mo te whakakore i to kaute ma te whakapā ki ta matou roopu tautoko.

5. Te Whakaritea o ngā Pūrere

Ka hiahia ngā ratonga eSIM ki tētahi pūrere e taea ana. Ko tō kawenga tēnei ki te tirohia mēnā e tautoko ana tō pūrere i te hangarau eSIM i mua i te hoko.

Tēnā tirohia ā mātou Wharangi Tūhono Pāteai mua i te hoko hei whakarite i te tautoko o tō pūrere. Kāore a Simcardo e kawenga mō ngā raru pā ana ki te whakarite mēnā ka hoko koe i tētahi eSIM mō tētahi pūrere kāore e taea ana, kāore hoki e whakamahi i roto i tētahi wāhi kāore e tautokohia.

⚠️ Ka Whakatūpato: Ko te tohatoha, te tuku rānei i ngā waehere QR whakaoho ki ētahi atu kaiwhakamahi, pūrere rānei he mea tino aukati. Ko ia eSIM he raihana mō te whakamahi i tētahi pūrere anake. Ka pupuni a Simcardo i te tika ki te whakatārewatanga, te whakamutunga rānei i ngā mahere e whakaatu ana i ngā tauira tārua, te whakamahi i ngā pūrere maha, i ngā tohu tinihanga kāore e hoki mai te utu.

6. Te Tukunga me te Whakatūwhera

6.1 Tuku Tere

I muri i te utu angitu, ka tukuna tō eSIM i te wā tonu. Ka riro i a koe:

• He waehere QR me ngā tohutohu whakatūwhera mā te īmēra
• Te uru tonu ki tō eSIM i roto i tō ripa pūkete

6.2 Nga Tikanga Whakahohe

• Mō iOS 17+: Pāwhiritia te hono whakatūwhera motuhake i te īmēra, i te ripa pūkete
• Mo etahi atu taputapu: Tīpakohia te waehere QR mā te kāmera o tō taputapu, kāore he tono

6.3 Te Haepapa o te Kaiwhakamahi

He mea nui: Me tirohia e koe te whakaritenga o tō taputapu, ā, me whakarite ka whakamahia e koe te eSIM i te wāhi tika i hoko ai. Kaore pea e whakaaetia ngā whakapae, ngā whakaritenga rānei mēnā ka whakamahia te eSIM ki tētahi taputapu kāore e taea te whakamahi, ki tētahi wāhi kāore e tika ana, i te mea kāore e mārama te raru i te mea he hapa ratonga i tō mātou taha.

6.4 He aha te mea e pā ana ki te Whakatū

Mo ngā take e pā ana ki te whakatutuki i te whakahoki, ka whakaarohia he angitu te whakatū i te wā ka tupu ētahi o ngā mea e whai ake nei:

• Ka tirohia te QR code, ka tango te eSIM profile ki te taputapu
• Kei te whakauruhia te eSIM, ka puta i roto i ngā tautuhinga o te taputapu (ahakoa kāore e whakamahia i te wā e tū ana)
• Ka tīmata te whakawhiti raraunga mā te hononga eSIM (ahakoa 1KB te whakamahi raraunga)
• Ka whakahohehia te eSIM profile i runga i te pūnaha o te kaiwhakarato whatunga

Ka tīmata te eSIM ki te mea ka tupu tetahi o ēnei huihuinga, ka kīia te eSIM hei "whakahohe" ā, ka pā te tikanga whakahoki pūtea paerewa mō ngā eSIM kua whakahohehia.

7. Te utu me te utu

• Ka whakaatuhia nga utu katoa i roto i to moni kua whiriwhiria, ka huri i te wa tonu
• Ka whakahaerehia nga utu i runga i te haumaru ma te Stripe, to maatau kaiwhakarato utu pono
• Kei roto i nga utu nga taake e pa ana i te wa e hiahiatia ana e te ture
• Ka whakaae matou ki nga kaari nama matua, nga kaari nama, me etahi atu tikanga utu e whakaatuhia ana i te wa e tirohia ana
• Ko nga hoko katoa he mutunga mutunga i tetahi atu e kii ana i ta maatau Kaupapahere Whakauru

Ka taea te whakarereke nga utu me te kore panui. Ko te utu e utua ana e koe ko te utu e whakaatu ana i te wa e whakaoti ana i te hoko.

8. Kaupapahere Whakauru

E whakapau kaha ana matou ki te whakatutuki i nga kaihoko, a, ka tuku whakahoki i raro i nga tikanga motuhake:

• Ka taea te whakahoki katoa i roto i te 14 ra mena kaore i whakahohehia te eSIM
• Ka taea pea te whakahoki wāhanga mō ngā eSIM kua whakahohehia me ngā raru hangarau kāore i pā mai i te he o te kaiwhakamahi
• Ka whakahaerehia ngā whakahokinga i roto i te 5-10 rā pakihi ki tō tikanga utu taketake
• Ka taea te rerekē ngā wā whakahaere pēnā i te pēke

Ngā Raru Hangarau: Mēnā he raru hangarau e āraia ana i te whakahohe, i te whakamahi raraunga, ā, kāore e taea te whakatika e tā mātou tīma tautoko, ka taea e te kaiwhakamahi te tono mō te whakahokinga katoa, mō te pūtea toa.

Mo nga korero katoa mo te whakararuraru, nga takahanga kaore e whakahokia, me te tukanga tono whakahoki, tirohia to matou Tūtohu Whakahoki.

9. Te Whakamahi Raraunga me te Whakatūpato

• Ko ngā mahere raraunga e whai mana ana mō te wā e whakatakotoria ana i te wā e hoko ai (hei tauira, 7 rā, 30 rā)
• Ka tīmata te wā e whai mana ana i te wa tuatahi e whakahohea ai/te whakamahi i te eSIM
• Kaore e pā ana te raraunga kāore i whakamahia i muri i te wā e mutu ana
• Ka taea te rerekē o ngā tere raraunga i runga i ngā āhuatanga whatunga, te wāhi, me te wā o te rā
• Ka pā ngā kaupapa whakamahi tika ki ngā mahere kore mutunga hei aukati i te whakamahi hē i te whatunga
• Ka taea e ngā kaiwhakarato whatunga te whakatinana i ngā here tere i muri i ngā taumata raraunga i whakaritea
• Kaore e taea e mātou te whakarite i ngā tere motuhake, i ngā pokapū i ngā wāhi katoa

10. Ngā Whakamahi Pātea

Ka whakaae koe kaua e whakamahi i te Ratonga mo:

• Ngā mahi hara, tāwharau, kāore hoki mō ngā kaupapa hara
• Te tuku pānui, ngā kōrero aunoa nui, kāore e tonoa
• Te hoko anō, te tohatoha, te tuku raihana i ngā kōnae eSIM kāore e whakaaetia
• Te whakamahi i te whatunga, te whakamahi nui i te pae, kāore e whakahaere i ngā tūmau
• Te ngana ki te whakahuri, te hātepe, te whakararuraru i ā mātou pūnaha
• Te takahi i ngā ture, ngā whakaritenga o te whenua e whakamahia ana te eSIM
• Te whakamahi i te Ratonga ki te tuku i nga patu, malware, i nga waehere kino
• Te whakakino i etahi atu, te tuku korero teka
• Te pokanoa ki te whakamahi a etahi atu i te Ratonga

Ko te whakakore i enei tikanga ka taea te puta i te whakamutunga ohorere o te ratonga me te kore utu, me te tupono ki nga mahi ture.

11. Nga Tika Pūkenga Hinengaro

11.1 Tā mātou Ihirangi

Ko te katoa o te ihirangi i Simcardo.com, tae atu ki te tuhinga, ngā whakaahua, ngā tohu, ngā tohu, ngā whakaahua, ngā kōpae oro, ngā ataata, ngā kohinga raraunga, me te pūmanawa, he rawa nō Simcardo, nōna rānei ngā kaiwhakarato ihirangi, ā, e tiakina ana e ngā ture copyright, tohu hokohoko, me ētahi atu ture mō te whakaaro nui o te ao.

11.2 Ngā Tohu

"Simcardo" me ngā tohu e pā ana, ngā ingoa hua, me ngā ingoa ratonga he tohu kāwanatanga, he tohu kāwanatanga rehita hoki nō Simcardo. Kaore e taea e koe te whakamahi i ēnei tohu me te kore e whai i tā mātou whakaaetanga tuhinga i mua.

11.3 Raihana Whakaritenga

Ka tuku atu mātou ki a koe he raihana whakarite, kāore e taea te whakawhiti, kāore e taea te whakamahi i te Ratonga mō ngā take whaiaro, kāore hoki mō ngā take kāinga. Kāore tēnei raihana e kapi: (a) te hoko anō, te whakamahi kāinga o te Ratonga; (b) te tohatoha, te whakaaturanga tūmatanui, te whakaatu tūmatanui o ngā ihirangi Ratonga; (c) te whakarereke, te hanga i ngā mahi e pā ana ki te Ratonga, ki ngā ihirangi; (d) te whakamahi i ngā tikanga rapu raraunga, ngā roboti, ngā tikanga kohikohi raraunga, rerekē rānei.

12. Ngā Tūtohu me ngā Whakatūpato

12.1 Ratonga "Pērā i te Mea Nei"

KA WHAKARATOA TE RATONGA I RARO I TE "PĒRĀ I TE MEA NEI" ME TE "E WĀTEA ANA" KĀORE HE WHAKAMĀRAMA O TĒTAHI MOMO, AHUA WHAKAPUAKI, AHUA KŌHUKIHUKI RĀNEI, TAEPATUPATU KI NGĀ WHAKAMĀRAMA O TE HOKOHOKO, TE ĀHEI KI TĒTAHI KAUPAPA MOTUHAKE, TE KORE RĀNEI E TAKAHIA.

12.2 Kāore e Tūtohu i te Whakaritenga

Kāore e taea e mātou te whakarite i te ratonga kāore e whakaroa, e haumaru, e kore e he. Kāore e taea e mātou te whakarite i ngā kākahu, ngā tere, i ngā kounga ratonga, i runga i ngā kaiwhakarato whatunga tuatoru.

12.3 Whatunga Tuatoru

Ka mahi ngā eSIM i runga i ngā whatunga pūkoro tuatoru. Kāore mātou e whai take mō ngā raru whatunga, ngā kōpaki coverage, ngā rerekētanga tere, nāna i pā ki ngā kaiwhakahaere whatunga. Me whakatau ngā tautohetohe e pā ana ki te kounga whatunga i runga i tā mātou tikanga Tūtohu e whakatakotoria ana i te Wāhanga 15.

13. Te Whakaritenga o te Haepapa

13.1 Te Tūnga Tino

KI TE WHAKARITEA TE RAHI I WHAKAAE I ROTO I TE TURE, KAORE E PĀ TE HAEPAPA KATOA O SIMCARDO KI A KOE MO NGA RARU E PĀ ANA I ROTO I ĒNEI KUPU, I TŪTOHU AI I TŌ WHAKAMAHI I TE RATONGA, KA KĀORE E TAHURI KI TE RAHI I WHAKAAHUA KI A SIMCARDO MO TE ESIM MOTU I KŌRERO I TE ONGA (6) MARAE I TE WHAKATŪPŪ I TE HUA E WHAKATŪPŪ AI I TE HAEPAPA.

13.2 Te Whakaritenga o ngā Raru

Kaore a Simcardo e whai pānga mō ngā whakapae, ngā hē, ngā mea motuhake, ngā hua, ngā whiunga, tae atu ki, kāore e rahi atu i:

• Te ngaro o ngā hua, te moni, ngā wāhi pakihi
• Te ngaro o te raraunga, te mōhiohio
• Ngā raru i pā mai i ngā raru o te whatunga, ngā wāhi kāore e pokanoa, kāore e taea te tere
• Ngā raru pātea ki ngā taputapu
• Ngā raru i pā mai i ngā kaiwhakarato whatunga tuatoru
• Ngā kino e puta mai ana i te hē a te kaiwhakamahi, i te whakamahi kāore e tika ana
• Te kore e taea te whakapā i ngā wa e pā ana ki te ohorere (me pupuri tonu i ngā tikanga whakawhiti kōrero kē)

14. Te whakakāhoretanga

Ka whakaae koe ki te whakakī, ki te tiaki, me te pupuri i a Simcardo, āna hoa, ngā kaiwhakahaere, ngā kaiwhakahaere, ngā kaimahi, ngā agent, me ngā hoa i ngā whakapae, ngā tono, ngā ngaro, ngā kawenga, me ngā utu (i ngā utu kaiwhakawā e tika ana) e puta mai ana i:

• Tō whakamahi, tō whakamahi hē i te Ratonga
• Tō takahi i ēnei Tikanga
• Tō takahi i ngā tika o tētahi atu rōpū
• Tō whakatārewatanga i ngā ture, i ngā whakaritenga e pā ana
• Ka taea e koe te tuku korero teka, he whakapoauau ranei

15. Nga Tono me te Whakarite Raru

Ka whakapau kaha mātou ki te whakatau i ngā raru, i ngā āwangawanga rānei e pā ana ki a koe i runga i te tika me te wā tika:

15.1 Te Whakapā Tuatahi

Mēnā ka pāngia koe e ngā raru ratonga, e te tono rānei, tēnā whakapā mai ki tā mātou rōpū tautoko:

• Īmēra: [email protected]
• Puka Whakapā: Whakapā Pātea

Tena koa tuku mai to tau ota, nga korero eSIM, me te whakamarama mārama mo te raru.

15.2 Te Rā Timatanga o te Whakaritenga

Ka ngana matou ki te whakaae i nga whakapae katoa i roto i te 24 haora, ka whakatau i roto i te 5-10 ra pakihi. Ka taea e nga raru uaua te hiahia wa tirotiro taapiri.

15.3 Te Whakatūpato

Mēnā kāore e taea e mātou te tiki i te whakaritenga e pai ana i roto i te 30 rā, ka taea e koe:

• Whakanuia te whakapae ki te mana tiaki kaihoko e pa ana ki to rohe
• Whakahaerehia te whakatau ma te whakawa, ma te whakaritenga
• Whakamahia o nga tikanga ture i raro i nga ture tiaki kiritaki e whai mana ana

15.4 Whakatau i runga i te Whakapono Pai

Ka whakaae matou ki te mahi i runga i te whakapono pai ki te whakatau i nga tautohetohe katoa i runga i te tika me te whai hua. Ko ta matou whāinga ko to whakatutukitanga i te wa e whakarite ana i te tika mo nga taha katoa e pā ana.

16. Ture e whakahaere ana me te Rohe

Ka whakahaerehia, ka whakamāramatia ēnei Tikanga i raro i ngā ture o te Czech Republic me ngā ture a te Uniana Ūropi e hāngai ana, kāore e aro ki ngā raruraru ture taupatupatu.

Ko ngā tautohetohe ka puta mai i ēnei Tikanga, i tō whakamahi i te Ratonga, ka tukuna anake ki ngā kōti o te Czech Republic, mēnā kāore e tonoa ana e ngā ture tiaki kiritaki o tō whenua.

Mō ngā kiritaki kei roto i te Uniana Ūropi, kāore he wāhanga o ēnei Tikanga e pā ana ki ō motika ture i raro i ngā ture tiaki kiritaki a te EU, tae atu ki te motika ki te kawe take ki ngā kōti o tō whenua noho.

17. Mana Nui

Kaore a Simcardo e whai pānga ki te kore e taea te whakatutuki i ana kawenata i raro i ēnei tikanga mēnā ka puta tēnei kore i ngā āhuatanga kei waho i tā mātou mana, tae atu ki ngā mahi a te Atua, ngā parekura, te riri, te terorī, ngā riri, ngā whakatūpato, ngā mahi a ngā mana iwi, te ahi, ngā waipuke, ngā aitua, ngā mate pātea, ngā hapa i te hanganga whatunga, ngā porotaka, ngā raru i ngā taputapu transport, te hinu, te pūngao, te mahi, me ngā rauemi.

18. Te Wehenga

Mēnā ka kitea he whakaritenga o ēnei tikanga kāore e tika, kāore e hāngai, kāore e taea te whakatinana e te kōti e whai mana ana, ka noho tonu ngā whakaritenga e toe ana i te kaha me te pānga. Ka whakatikahia te whakaritenga kāore e tika ki te iti rawa e hiahiatia ana hei whakatutuki i te tika me te whakatinana, i te wā e tiakina ana tōna kaupapa taketake.

19. Te Whakaaetanga Katoa

Ko enei Tūmahi, me tā mātou Tūtohu Tūmataiti, Tūtohinga Whakahoki, me Tūtohu Pūkete, ka hanga te kirimana katoa i waenga i a koe me Simcardo e pā ana ki tō whakamahi i te Ratonga, ā, ka whakakī i ngā kirimana me ngā mōhiohio katoa i mua.

20. Tūtohu

Kaore e taea e koe te tuku, te whakawhiti rānei i ēnei Tūmahi, i ngā tika i whakawhiwhia i raro i ēnei, i te katoa, i te wāhanga, kāore e taea te whakaaetanga tuhinga i mua mai. Ka taea e Simcardo te tuku i ēnei Tūmahi i te wā katoa me te kore pānui ki a koe. Ko te whakattempt ki te tuku i te hē i raro i tēnei wāhanga ka waiho hei mea kore e taea.

21. Whakawātea

Kaore he whakakore i te taha o Simcardo i tetahi tikanga, i tetahi tikanga e whakatakotoria ana i roto i ēnei Tūmahi e kiia hei whakakore i tetahi atu tikanga, i tetahi tikanga e pā ana. Ko te kore e taea e Simcardo te whakatinana i tetahi tika, i tetahi whakaritenga i raro i ēnei Tūmahi kāore e whakakī i taua tika, i taua whakaritenga.

22. Te Whakahononga me te Tiaki Raraunga

Ko to whakamahi i te Ratonga e whakahaerehia ana e ta matou Ture Whakahononga, e whakaahua ana i te tikanga e kohi ai, e whakamahi ai, e tiaki ai i to korero whaiaro.

Ka whai matou i nga ture tiaki raraunga e pa ana, tae atu ki te GDPR i te mea e tika ana. Kei a koe nga tika e pa ana ki to raraunga whaiaro, tae atu ki te uru, te whakatikatika, te muku, me te kawe. Mo nga korero, tirohia ta matou Ture Whakahononga, ki te whakapā mai ki a matou.

23. Ngā Panonitanga ki ngā Tikanga

Ka mau tonu mātou i te tika ki te whakarereke i ēnei Tūāhua i te wā katoa. Ka pā ana mātou ki ngā whakarereketanga, ka whakahou mātou i te "Rā whakamutunga i whakahoutia" i te pito raro o tēnei whārangi. Ka taea hoki e mātou te whakamōhio ki a koe mā te īmēra, mā te pānui i runga i tā mātou paetukutuku.

Ko tō whakamahi tonu i te Ratonga i muri i ngā whakarereketanga he whakaaetanga ki ngā Tūāhua kua whakarerekē. Mēnā kāore e whakaae koe ki ngā whakarereketanga, me mutu koe i te whakamahi i te Ratonga. Ka tūtohu mātou ki te arotake i ēnei Tūāhua i ngā wā katoa mō ngā whakahou.

24. Whakapā mai

Mo nga patai, nga whakaaro, nga urupare ranei mo enei Tikanga, whakapā mai ki a matou:

• Īmēra: [email protected]
• Tautoko: [email protected]
• Puka Whakapā: Whārangi Whakapā