Imigomo Yesevisi

1. Ukuvuma Imigomo

Ngokufinyelela nokusebenzisa i-Simcardo.com ("Isevisi", "Iwebhusayithi", "Simcardo", "thina", "sithi", noma "sethu"), wena ("Umsebenzisi", "wena", noma "yakho") uvuma futhi uvumelana ukuba uqoshwe yile Migomo Yesevisi ("Imigomo"). Uma awuvumelani nale Migomo, sicela ungasebenzisi Isevisi.

Ngokudala i-akhawunti, ukwenza ukuthenga, noma ukusebenzisa Isevisi yethu, uqinisekisa ukuthi uneminyaka engu-18 okungenani noma unevume lokugcinwa komthetho, futhi ukuthi unendlela yokungena kule nkampani eqinile.

2. Izichaziso

eSIM: Iphrofayela ye-SIM leliktroniki ekuvumela ukuthi usebenzise uhlelo lwe-data lwezinto ngaphandle kokusebenzisa ikhadi le-SIM
Uhlelo Lwe-Data: Uhlelo lwe-data lwezinto oluthengiwe ngaphambi kwesikhathi ngokusebenzisa Isevisi yethu
Ukusebenza: Inqubo yokufaka nokusebenzisa iphrofayela ye-eSIM kudivayisi yakho
I-QR Code: Ikhodi yokuphendula ngokushesha esetshenziswa ukufaka iziphrofayela ze-eSIM kudivayisi ezilinganiselwe
I-Akhawunti: I-akhawunti yakho yomsebenzisi okubhalisiwe ku-Simcardo.com
I-Dashboard: Isikhungo sakho somsebenzisi lapho ungakwazi ukuphatha ama-eSIM akho namandla

3. Incazelo Yesevisi

1] U-Simcardo unikezela izinhlelo zedatha ze-SIM (eSIM) zokuhamba kwamazwe omhlaba. Izinsiza zethu zifaka phakathi:

2] Ukuthengisa izinhlelo zedatha zeselula ezikhokhelwe kuqala (iziprofayela ze-eSIM) ezahlukene ezindaweni zomhlaba jikelele
3] Ukunikezwa kwamakhodi we-eSIM nokusebenzisa ama-QR kwezombusazwe
4] Ideshibhodi yomsebenzisi yokuphatha ama-eSIM akho nokubuka ukusetshenziswa
5] Ukusekela kwabathengi kokusebenza, ukusetshenziswa, nezinkinga zezobuchwepheshe
6] Ukubuka kwewebhu nokulinganisa izinhlelo zedatha

7] 4. Ama-Akhawunti Omsebenzisi

8] 4.1 Ukudala i-Akhawunti

9] Ukuthenga ama-eSIM, kungenzeka ukudinga ukudala i-akhawunti. Uvumela ukuthi:

10] Unikeze ulwazi olulungile, olukhona, futhi oluphelele
11] Qaphela futhi uvuselele ulwazi lwakho ukugcine lulungile
12] Gcina iphasiwedi yakho ibe yimfihlo futhi ibe yimfihlo
13] Sazisa ngokushesha uma kukhona ukufinyelela okungavunyelwe ku-akhawunti yakho
14] Yamukela ubunzima bokho konke ukusebenza ngaphansi kwe-akhawunti yakho

15] 4.2 Ukuphepha kwe-Akhawunti

16] Ungumuntu ophethe ubunzima ngokuphelele bokugcina ubumfihlo be-akhawunti yakho. U-Simcardo ngeke abe nomthwalo noma ukulimala okuvela ekungaphumeleli kwakho ukuvikela ulwazi lwakho le-akhawunti.

17] 4.3 Ukuphela kwe-Akhawunti

18] Siphetha amalungelo okusimamisa noma ukuphela i-akhawunti yakho uma uhlola lezi Zingcizelelo, ukwenza umsebenzi odayi, noma ngenxa yezizathu ezinye ezisuka kithi. Ungacabanga noma ungacela ukususwa kwe-akhawunti ngokuxhumana nethimba lethu lokusekela.

19] 5. Ukulingana Kwezinto

20] Izinsiza ze-eSIM zidinga isithombe esilinganayo. Kubunzima bakho ukuvimbela ukuthi isithombe sakho sisekela ubuchwepheshe be-eSIM ngaphambi kokuthenga.

21] Sicela ukhangele 22] Ikhasi Lokulingana Kwezinto23] ngaphambi kokuthenga ukuvimbela ukuthi isithombe sakho sisekela. U-Simcardo akazibophezeli ngokulingana uma uthenga i-eSIM ye-device engalingani noma usebenzisa endaweni engasisekeli.

24] ⚠️ Akuvunyelwe: Ukukhokha noma ukusabalalisa amakhodi we-QR kubanye abasebenzisi noma izinto akuvunyelwe ngokuphelele. I-eSIM ngayinye inikezwe imvume yokusebenza kumuntu oyedwa kuphela. U-Simcardo unikeza amalungelo okusimamisa noma ukuphela izinhlelo ezikhomba izimpawu zokuphinda, ukusetshenziswa kwamadivayisi amaningi, noma izimpawu zobudayi ngaphandle kwemali yokubuya.

25] 6. Ukunikezwa nokusebenza

26] 6.1 Ukunikezwa Ngokushesha

27] Uma ukukhokha kwakho kuhambile kahle, i-eSIM yakho inikezwa ngokushesha. Uzothola:

28] I-QR code nezikhomba zokusebenza nge-imeyili
29] Ukufinyelela ngokushesha ku-eSIM yakho kudeshibhodi yakho ye-akhawunti

30] 6.2 Izindlela Zokusebenza

31] For iOS 17+: Chofoza isixhumanisi sokusebenza ngqo kusuka kwi-imeyili yakho noma kudeshibhodi
32] Izinto eziningi: Scan i-QR code ngekhamera yakho ye-device noma i-app yokulungiselela

33] 6.3 Ubunzima Bomsebenzisi

34] Okubalulekile: Kumele uqinisekise ukulingana kwesithombe sakho futhi uqinisekise ukuthi usebenzisa i-eSIM endaweni efanele lapho ithengwe khona. Amaqiniso noma amazwana angavunyelwe uma i-eSIM isetshenziswa nendawo engalingani noma endaweni engalungile, ngaphandle uma inkinga iqhutshwa ngokucacile ngenxa yephutha lethu lesisebenzi.

35] 6.4 Lokho Okubaluleka Njengokusebenza

36] Ngokuhambisana nezidingo zemali yokubuya, ukusebenza kubhekwa ukuphumelela lapho noma yikuphi kokulandelayo kwenzeke:

37] I-QR code iskeniwe noma iprofayela ye-eSIM ilandiwe kudivayisi
38] I-eSIM ifakiwe futhi ibonakale kuzilungiselelo zedivayisi (noma ngeke isetshenziswe ngokusebenza)
39] Ukuthuthukiswa kwedatha kwenza ngokuxhuma kwe-eSIM (noma 1KB yedatha yokusetshenziswa)
40] Iprofayela ye-eSIM isebenzele kusistimu yomnikazi wenethiwekhi

Uma kunjalo noma yiluphi lwalawa kwenzeke, i-eSIM icabangele ukuthi 'iyasebenza' futhi izinketho zokubuyiselwa imali zokusebenza kwe-eSIM ziyasebenza.

7. Ukukhokha nokubala

Zonke izindleko ziboniswa kumaloli akhethiwe futhi ziguqulwa ngesikhathi esiqhubekayo
Ukukhokha kwenziwa ngokuphepha nge-Stripe, umhlinzeki wethu wokukhokha othembekile
Izindleko zifaka imali yentela lapho kudingeka umthetho
Siyamukela amakhadi amakhulu wekhredithi, amakhadi e-debiti, namanye amandla okukhokha njengoba aboniswa ngesikhathi lokugcwalisa ukuthenga
Zonke izitshalo ziyiqiniso ngaphandle kwalapho kuchaziwe kahle kwezindleko zokubuyiselwa kwemali

Izindleko zingashintsha ngaphandle kokuxwayiswa. Inani olikhokhayo yilona eliboniswa ngesikhathi sokugcwalisa ukuthenga.

8. Inqubomgomo Yokubuyiselwa Imali

Siyazibophezela ukuthi abathengi babejabule futhi sinikeze imali yokubuyiselwa ngaphansi kwezimo ezithile:

Imali yokugcwalisa ingatholakala ngaphakathi kwemtsatsi le-14 uma i-eSIM ayisekho isebenza
Imali yokubuyiselwa ingaba khona uma kunezinkinga zezobuchwepheshe kwe-eSIM ezisebenza engazange zenziwe yilapho umsebenzisi asebenza khona
Imali yokubuyiselwa imali yenziwa ngaphakathi kwezinsuku ze-5-10 kumandla okukhokha okwakho okokuqala
Izikhathi zokusebenza kweBhange zingahluka

Izinkinga Zobuchwepheshe: Uma inkinga yezobuchwepheshe ivimba ukusebenza noma ukusetshenziswa kwedatha futhi ayikwazi ukususwa nguqembu lwethu lokusekela, umsebenzisi uyakwazi ukuthola imali yokugcwalisa noma ukukhokha kwesitolo.

Ngokwengeziwe kwezincwadi zokukhokha, izimo ezingabuyiselwa imali, nendlela yokucela ukubuyiselwa imali, sicela ubuyekeze Inqubomgomo Yokubuyiselwa Imali.

9. Ukusetshenziswa Kwedatha Nokusebenza

Izinhlelo zedatha zisebenza isikhathi esikhethiwe ngesikhathi sokuthenga (isib., Izinsuku le-7, izinsuku le-30)
Isikhathi sokusebenza siqala uma kusetshenziswa / ukusetshenziswa kwe-eSIM
Idatha engasetshenziswa ayiphindi isetshenziswe ngemva kokuphela
Izindleko zedatha zingahluka ngokwezimo zenethiwekhi, indawo, nesikhathi sokuqala
Izinqubomgomo zokusetshenziswa ngokulinganayo zisebenza kwezinhlelo ezingenamkhawulo ukuvikela ukusetshenziswa kwenethiwekhi
Abahlinzeki benethiwekhi bangenza iziqondiso zokunciphisa isantya ngemva kwezikhundla zedatha ezithile
Asinakubaluleka ukuthi izindleko ezithile noma ukufakwa kwazo zonke izindawo

10. Ukusetshenziswa Okungavunyelwe

Uvumelana ukuthi ungasetshenzisi iSevisi ngenxa yalezi:

Yimisebenzi engalungile, ukukhohlwa, noma izifiso zomthetho
Ukuthumela imiyalezo engadingekile, ukuxhumana okukhulu noma ukuthengisa okungadingekile
Ukuthengisa kabusha, ukusabalalisa, noma ukuphathisa amaphrofayela we-eSIM ngaphandle kwemvume
Ukusetshenziswa kwenethiwekhi, ukusetshenziswa kwamandla okubandayo, noma ukusebenza kweziseva
Ukuzama ukubuyisela ukusebenza, ukugxila, noma ukuphazamisa izinhlelo zethu
Ukukhomba yimithetho yendawo noma imithetho emazweni lapho i-eSIM isetshenziswa khona
Ukusetshenziswa kweSevisi ukuthumela ama-virus, ama-malware, noma ikhodi engalungile
Ukuzizwa ngabanye noma ukunikeza ulwazi olungalingani
Ukuphazamisa ukusetshenziswa kwabanye kweSevisi

Ukukhomba lezi zinkulumo kungaholela ekupheleni kwesevisi ngokushesha ngaphandle kokubuyiselwa imali nokwenzeka kwesicelo somthetho.

11. Amalungelo Okubhalisa

11.1 Okwethu Okuqukethwe

Konke okuqukethwe ku-Simcardo.com, okufaka kodwa kungagcini ukuthi umbhalo, izithombe, amalogo, izithonjana, izithombe, amakilipho omculo, ividiyo, ukubuthana kwedatha, nesoftware, yilento kaSimcardo noma abaphathisi bakhe bokuqukethwe futhi kuvikelwe yimithetho yamazwe omhlaba yokuqondisa, ukubhalisa, kanye namalungelo amanye okubhalisa.

11.2 Amamaki

"Simcardo" kanye namalogo afanayo, amagama omkhiqizo, kanye nezinsiza ziyamamaki noma zimakiwe nguSimcardo. Awukwazi ukusetshenziswa lezi maki ngaphandle kwemvume yethu ebhaliwe yangaphambilini.

11.3 Layisensi Ekhawulezile

Siyakunika layisensi ekhawulezile, engabizi, engathunyelwa ukuthi ufike futhi usebenzise iSevisi ngokomuntu, engenziwe imali. Le layisensi ayifaki: (a) ukuthengisa noma ukusetshenziswa kwemali yeSevisi; (b) ukusabalalisa, ukukhombisa komphakathi, noma ukukhombisa komphakathi kokubaluleka kwesevisi; (c) ukuguqula noma ukwenza imisebenzi efanayo yeSevisi noma okuqukethwe; noma (d) ukusetshenziswa kwedatha yokubhukuda, amarobhothi, noma izindlela zokuthola idatha ezifanayo.

12. Izibopho kanye neziqukathi

12.1 Sevisi "Njengoba Ikhona"

ISEVISI INIKEZWA NGOKUTHI "NJENGALOKHO IYAKHONA" NOKUTHI "NJENGALOKHO ITHOLAKALA" NGAPHANDLE KWEZIBOPHO ZAKHO ZONKE, NGOKUQONDILE NOKUNGACACILE, KUFANELE KUBANDAKANYE NOKUNGABALULEKI KWEZIBOPHO ZOKUTHENGISA, UKUFANELEKA KOKUSEBENZISA OKUKHETHIWE, NOKUNGABALULEKI.

12.2 Akukho Ukuziqinisekisa Ukutholakala

Asibopha ukuthi iSevisi izoba ngaphandle kokuphazamiseka, ukuphepha, noma iphutha. Asiziqinisekisi ukuthi kuzoba khona ukufakwa okucacile, izindiza, noma ukuphathwa kwesevisi, ngoba lokhu kuyingxenye yezinkampani zezinkonzo zezintathu.

12.3 AmaNethiwekhi asekuNtathu

Ama-eSIM ethu asebenza kuma-netwekhi amobile asekuNtathu. Asiyibophelele ukuthi kuzoba khona ukuphela kwamanethiwekhi, izikhala zokufakwa, ukushintsha kwezindiza, noma izinkinga ezinye ezidalwa ngabasebenzi benethiwekhi. Noma yiziphi izimangaliso mayelana nokuphathwa kwamanethiwekhi kufanele kuxazululwe ngokwezindlela zethu zokukhalaza ezicacile kuSekheni 15.

13. Ukunciphisa Ukubopheka

13.1 Ukubopheka Okuphezulu

EKUPHELENi KOKUVUMELEKA NGUMTHETHO, UKUBOPHEKA KWE-SIMCARDO KUWE NGOKUPHELA KOKUBOPHEKA OKUVELA NOKUHLOBENE NEZIMO ZAKHO NOKUSEBENZISA KWAKHO KWENSEVISI AKUFANELE KUDLULE INANI OHLATSHWE NGALO KU-SIMCARDO NGOKUHLOLWA KWE-eSIM EYIYONA NGEZINYANGA EZISISHIYAGALOMBILI (6) NGAPHAMBILI KOMCIMBI OVEZA UKUBOPHEKA.

13.2 Ukukhishwa Kwemali

I-Simcardo ayibopheleli ukubopheka okungenamkhawulo, okungaphakathi, okukhethekile, okubopheka okukhulu, noma okubopheka okubi, kufaka phakathi kodwa kungabi khona:

Ukuphela kwemali, ukukhokha, noma izikhungo zebhizinisi
Ukuphela kwedatha noma ulwazi
Ukuphela kwamanethiwekhi, izikhala zokufakwa, noma ukushintsha kwezindiza
Izinkinga zokusebenza kwamadivayisi
Izinkinga ezidalwa ngabahlinzeki benethiwekhi yezintathu
Imali eyabulawa ngenxa yokuphazamiseka kwomsebenzisi noma ukusetshenziswa okubi
Ukungakwazi ukubiza izikhungo zokunceda (gcina izindlela zokuxhumana ezahlukene njalo)

14. Ukuvikelwa

Uvuma ukuthi uzovikela, ukulwa, futhi ugcine i-Simcardo, izinhlangano zayo, abaphathi, abadidi, abasebenzi, abasebenzisi, kanye nabalingani bakhe kusuka emicabangweni, emiyalelweni, emtshelelweni, emtshelelweni, kanye nezindleko (kufaka phakathi imali yabameli abanemvume) ezivela kusuka:

Ukusetshenziswa kwakho noma ukusetshenziswa okubi kweSevisi
Ukuphula kwakho kweziMigomo
Ukuphula kwakho kwemithetho yomuntu omunye
Ukuphula kwakho kwemithetho noma imithetho efanele
Ulwazi olungaqondile noma oluphazamisayo olunikeziwe

15. Izikhalazo kanye nezindlela zokuxazulula izinkinga

Siyazimisela ukuxazulula noma yiziphi izinkinga noma izikhathazo onazo ngendlela efanele nangosuku olufanele:

15.1 Ukuqhutshwa Okokuqala

Uma unazo izinkinga zesevisi noma unesikhalazo, sicela uxhumane nethimba lethu lokusekela:

I-imeyili: [email protected]
Ifomu lokuxhumana: Ikhasi lokuxhumana

Sicela unikeze inombolo yakho yokuqala, imininingwane ye-eSIM, kanye nendlela ecacile yokukhomba inkinga.

15.2 Isikhathi Sokuxazulula

Siyazama ukukwamukela konke ukukhalaza ngaphakathi kwehora le-24 futhi sixazulule ngaphakathi kwemtsatsi le-5-10. Izinkinga ezinzima zingadinga isikhathi sokuphenya esengeziwe.

15.3 Ukuphakamisa

Uma asikwazi ukufinyelela isixazululo esiyakwazi ukukuthokozisa ngaphakathi kwemtsatsi le-30, ungakwazi ukuthi:

Ukuphakamisa isikhalazo kumkhandlu wokuvikela umthengi ekhaya lakho
Ukufuna isixazululo ngenkantolo noma ukuphikisana
Ukusebenzisa amalungelo akho ngokomthetho ngaphansi kwemithetho yokuvikela umthengi

15.4 Isixazululo Esihle

Siyazibophezela ukusebenza ngokuthembekile ukusulula konke ukuphikisana ngendlela efanele nangokushesha. Injongo yethu ukukuthokozisa ngakho-ke sikholwa ukuthi konke okuthintekile kufanele kuhlonishwe.

16. Umthetho Oyisisekelo Nendawo

LamaTherm ayakwazi ukubhekwa ngokomthetho weCzech Republic kanye nezikhungo zase-European Union, ngaphandle kokubheka ukuphikisana kwemithetho.

Noma yikuphi ukuphikisana okuvela kulezi zincomo noma ukusetshenziswa kwakho kweSevisi kuzoba phansi kwezikhundla zaseCzech Republic, ngaphandle kokuthi kudingeka ukuthi umthetho wokuvikela umthengi ekhaya lakho ukuthi kufanele kube ngendlela efanele.

Abathengi abakuyo i-European Union, akukho lutho kulezi zincomo eliphazamisa amalungelo akho ngokomthetho ngaphansi kwezikhungo zokuvikela umthengi ze-EU, okubandakanya kodwa kungabi kuphela ukuthi ukwazi ukubeka izicelo ezinkantolo zasekhaya lakho.

17. Ukungabi Nendlela Yokwenza

I-Simcardo ayikwazi ukubhekana nendlela yokwenza izidingo zayo ngaphansi kwezi zincomo lapho lokho kungavela kwezimo ezingekho ngaphandle kwamandla ethu, okubandakanya kodwa kungabi kuphela izenzo zikaNkulunkulu, izifo zezwe, impi, ukuterrorisha, ukuphikisana, izimemezelo, izenzo zezikhulu zezwe noma zezempi, umlilo, izikhukhula, izifo, izifo zezwe, ukungabi nokusebenza kwamakhompyutha, ukugoma, noma ukungabi nokuthola izindawo zokuthutha, ukushisa, amandla, umsebenzi, noma izinto.

18. Ukukhululwa

Uma yikuphi inqubo yalezi zincomo itholakala ukuthi ayivumelekile, ayimthetho, noma ayikwazi ukusebenza yizinkantolo ezinendlela, izinqubo ezisele zizohlala zisebenza ngokugcwele. Inqubo engavumelekile izoguqulwa kancane ukwenza ibe yimthetho futhi ibe yikwazi ukusebenza ngendlela yokugcina inqubo yayo yokuqala.

19. Isivumelwano Esigcwele

Lezi zincomo, kanye ne Inqubomgomo Yezivivinyo, Inqubomgomo Yokubuyisela, futhi Inqubomgomo YamaCookies, zihlanganisa isivumelwano esigcwele phakathi kwakho nathi mayelana nokusetshenziswa kwakho kweSevisi futhi zidlula konke okwakukhona ngaphambilini.

20. Ukunikezwa

Awukwazi ukunikeza lezi zincomo noma amalungelo anikezwe lapha, ngokugcwele noma ingxenye, ngaphandle kokuthi sivumele ngokubhala. I-Simcardo inganikeza lezi zincomo noma nini ngaphandle kokuthi ikuxwayise. Noma yikuphi ukuzama ukunikeza okuphikisana nale nkathi kuzoba yinto engavumelekile.

21. Ukukhululwa

Akukho ukukhululwa nguSimcardo kwesigaba noma isimo esisetshenzwe kulezi zincomo kuzoba ukukhululwa okuqhubeka noma okuqhubeka kwaleso sigaba noma isimo noma ukukhululwa kwesigaba noma isimo esinye. Noma yikuphi ukungabi nokwenza nguSimcardo ukuthi abe nendlela noma inqubo ngaphansi kwezi zincomo akuzoba ukukhululwa kwaleyo ndlela noma inqubo.

22. Ubumfihlo Nokuvikela Idatha

Ukusetshenziswa kwakho kweSevisi kubhekwa futhi ngu Inqubomgomo Yezivivinyo, okuchaza ukuthi siqoqa kanjani, sisebenzisa kanjani, futhi sivikele kanjani ulwazi lwakho lomuntu.

Siyahambisana nemithetho yokuvikela idatha efanele, okubandakanya i-GDPR lapho kufanele. Unamalungelo mayelana nolwazi lwakho lomuntu, okubandakanya ukufinyelela, ukulungisa, ukususa, nokuthuthukiswa. Ngokufanele, sicela ubheke Inqubomgomo Yethu Yezivivinyo noma usithinte.

23. Ushintsho Lwezincomo

Siyagcina amalungelo ukushintsha lezi zincomo noma nini. Lapho senza ukuhlushwa, sizohlaziya usuku lokugcina olushintshiwe phansi kwaleli khasi. Singakwazi futhi ukukuxwayisa nge-imeyili noma ngokwesaziso kusayithi yethu.

Ukusetshenziswa kwakho kweSevisi ngemva kokushintshwa kuyamukela izincomo ezishintshiwe. Uma awuvumelani nokushintshwa, kumele uyeke ukusetshenziswa kweSevisi. Sikhomba ukuthi ubheke lezi zincomo ngezikhathi ezithile ukuze uthole izibuyekezo.

24. Thinta Sine

Ngemibuzo, izinkinga, noma ukubuyekezwa kwezi zincomo, sicela uthinte thina:

I-imeyili: [email protected]
Ukusekela: [email protected]
Ifomu Lokuxhumana: Ikhasi Lokuxhumana

Kugcine ukushintshwa: December 1, 2025

Uhlu Lwezihloko