Imigomo Yokusebenza
Imigomo Yokusebenza Ephelele kanye Nezimiso Zokusebenzisa
Lezi Zimo Zokusebenzisa zilawula ukuhlinzekwa kwezinsizakalo ze-eSIM zedijithali ngu KarmaPower, s.r.o., I-ID Yenkampani: 21710007, ID ye-VAT: CZ21710007, ubhaliswe ku Bystrc ev. č. 2438, 635 00 Brno, Czech Republic (Czechia), njengomnikazi nomphathi weplathifomu ye-Simcardo.
Ithebula Lezinto
1. Ukwamukela Izimo
Ngokufinyelela nokusebenzisa Simcardo.com ("Insizakalo", "Iwebhusayithi", "Simcardo", "thina", "thina", noma "sethu"), wena ("Umsebenzisi", "wena", noma "okwakho") uyavuma futhi uyavuma ukuba ubophezeleka kulezi Zimiso Zensizakalo ("Izimiso"). Uma ungavumi kulezi Zimiso, sicela ungasebenzisi Insizakalo.
Ngokwakha i-akhawunti, ukwenza ukuthenga, noma ukusebenzisa Insizakalo yethu, uqinisekisa ukuthi ungaphezu kweminyaka engu-18 ubudala noma unokuvuma komgibeli wezomthetho, futhi ukuthi unekhono elisemthethweni lokungena kule nkontileka ebophezela.
2. Izichaziso
- eSIM: Iphrofayili ye-SIM ye-elektroniki evumela ukuthi uvule uhlelo lwezinkanyezi zedatha ngaphandle kokusebenzisa ikhadi le-SIM elibonakalayo
- Uhlelo Lwedatha: Iphakheji yedatha yeselula ekhokhelwe ngaphambi kokuthengwa ngeSevisi yethu
- Ukusebenza: Inqubo yokufaka nokuvula iphrofayili ye-eSIM kudivayisi yakho
- QR Code: Ikhodi Yokuphendula Esheshayo esetshenziselwa ukufaka ama-eSIM profiles kumadivayisi ahambisanayo
- Akawunti: I-akhawunti yakho ebhalisiwe yomsebenzisi ku-Simcardo.com
- Ideshibhodi: I-interface yakho yomsebenzisi siqu lapho ungaphatha khona ama-eSIM akho nezimfuno
3. Incazelo Yesevisi
I-Simcardo inikeza ama-eSIM (SIM electronic) amaphakheji wedatha kubavakashi bamazwe omhlaba. Izinsizakalo zethu zifaka:
- Ukuthengiswa kwezinhlelo zedatha ezihamba phambili (ama-eSIM profiles) ezindaweni ezahlukene emhlabeni jikelele
- Ukulethwa kwedijithali kwamakhodi okusebenza kwe-eSIM namakhodi e-QR
- I-dashboard yomsebenzisi yokuphatha ama-eSIM akho nokubuka ukusetshenziswa
- Ukusekelwa kwamakhasimende kokusebenza, ukusetshenziswa, nezinkinga zobuchwepheshe
- Ukubrowse ku-inthanethi nokuhlanganisa izinhlelo zedatha
4. I-akhawunti Zabasebenzisi
4.1 Ukwakhiwa Kwe-Akhawunti
Ukuthenga ama-eSIM, ungase udinge ukudala i-akhawunti. Uyavuma:
- Nikeza ulwazi oluqondile, lwamanje, nolugcwele
- Gcina futhi uvuselele ulwazi lwakho ukuze luhlale luyiqiniso
- Gcina iphasiwedi yakho iphephile futhi iyimfihlo
- Sazise ngokushesha nganoma yisiphi ukufinyelela okungagunyaziwe ku-akhawunti yakho
- Thatha umthwalo wezibopho zezenzo zonke ngaphansi kwe-akhawunti yakho
4.2 Ukuvikeleka Kwe-Akhawunti
Wena kuphela onomthwalo wokugcina imfihlo yezinhlamvu zakho ze-akhawunti. I-Simcardo ngeke ibhekane nomonakalo noma ukulahleka okuvela ekwehlulekeni kwakho ukuvikela ulwazi lwe-akhawunti yakho.
4.3 Ukuqedwa Kwe-akhawunti
Sizigcina ilungelo lokumisa noma ukuqeda i-akhawunti yakho uma wephula lezi Zimo, ubambe iqhaza emisebenzini yokukhwabanisa, noma nganoma iyiphi enye imbangela ngokuthanda kwethu kuphela. Ungacela futhi ukususa i-akhawunti ngokuxhumana neqembu lethu lokwesekwa.
5. Ukuhambisana Kwedivayisi
Izinsizakalo ze-eSIM zidinga idivayisi ehambisanayo. Kungumthwalo wakho ukuqinisekisa ukuthi idivayisi yakho iyasekela ubuchwepheshe be-eSIM ngaphambi kokuthenga.
Sicela uhlole Ikhasi Lokuhambisana Kwedivayisi ngaphambi kokuthenga ukuqinisekisa ukuthi idivayisi yakho iyasekelwa. I-Simcardo ayinacala ngezinkinga zokuhambisana uma uthenga i-eSIM yedivayisi engahambisani noma uyisebenzisa endaweni engasekelwa.
⚠️ Kwenqatshelwe: Ukwabelana noma ukusabalalisa ama-QR activation codes kwabanye abasebenzisi noma amadivayisi kuyavinjwa ngokuqinile. I-eSIM ngayinye inelungelo lokusebenzisa idivayisi eyodwa kuphela. I-Simcardo igcina ilungelo lokumisa noma ukuqeda izinhlelo ezibonisa amaphethini okuphindaphinda, ukusetshenziswa kwemadivayisi amaningi, noma izinkomba zokukhwabanisa ngaphandle kokubuyiselwa.
6. Ukulethwa Nokuvulwa
6.1 Ukulethwa Ngokushesha
Ngokukhokha ngempumelelo, i-eSIM yakho ilethwa ngokushesha. Uzothola:
- I-QR code nemiyalelo yokuvula nge-imeyili
- Ukufinyelela okusheshayo ku-eSIM yakho ku-dashboard ye-akhawunti yakho
6.2 Izindlela Zokuvula
- Ku-iOS 17+: Chofoza ku-link yokuvula ekhethekile ngqo ku-imeyili yakho noma ku-dashboard
- Kwezinye izinsiza: Skana i-QR code ngekhamera yesinsiza sakho noma uhlelo lokusetha
6.3 Umthwalo Womsebenzisi
Okubalulekile: Kufanele uqinisekise ukuhambisana komshini wakho futhi uqinisekise ukuthi usebenzisa i-eSIM endaweni efanele oyithengile. Izimangalo noma izikhalazo zingase zingamukelwa uma i-eSIM isetshenziswa nomshini ongahambisani nawo noma endaweni engafanele, ngaphandle uma inkinga ibangelwa ngokucacile yiphutha lenkonzo zethu.
6.4 Okubalwa Njengokusebenza
Ngokwezizathu zokufaneleka kokubuyiselwa, ukusebenza kubhekwa njengempumelelo uma nanyoni
Uma noma yisiphi salezi zenzo zenzeka, i-eSIM ibhekwa njenge "ivuliwe" futhi imigomo ejwayelekile yokubuyiselwa kwemali ye-eSIM ezivuliwe iyasebenza.
7. Ukukhokha Nokubiza
- Zonke izintengo zikhonjiswa ngempela ngemali oyikhethile futhi ziguqulwa ngesikhathi sangempela
- Izinkokhelo z processing securely nge Stripe, umphakeli wethu ethembekile wezinkokhelo
- Amanani afaka izintela ezifunekayo lapho kudingeka ngumthetho
- Siyamukela amakhadi amakhulu, amakhadi okudebit, kanye nezinye izindlela zokukhokha ezikhonjiswe ngesikhathi sokuphuma
- Zonke ukuthengiswa ziphelele ngaphandle kokuthi kucaciswe ngenye indlela kwiMigomo Yokubuyiselwa
Amanani angashintsha ngaphandle kwesaziso. Intengo okhokha yona iyintengo ekhombisa ngesikhathi sokuphothulwa kokuthenga.
8. Inqubomgomo Yokubuyisela
Sizimisele ekwaneliseni kwabathengi futhi sinikeza ukubuyiselwa kwemali ngaphansi kwezimo ezithile:
- Ukubuyiselwa kwemali okuphelele kuyatholakala phakathi nezinsuku eziyi-14 uma i-eSIM ingakavuliwe
- Ukubuyiselwa kwemali okwengxenye kungase kutholakale kuma-eSIM avuliwe anenkinga yezobuchwepheshe engadalwanga iphutha lomsebenzisi
- Izimali zibuyelelwa phakathi kwezinsuku zebhizinisi eziyi-5-10 kumqondo wakho wokuqala wokukhokha
- Izikhathi zokucubungula zebhange zingahluka
Izinkinga Zobuchwepheshe: Uma inkinga yobuchwepheshe ivimbela ukuvulwa noma ukusetshenziswa kwedatha futhi ingaxazululwa ithimba lethu lokwesekwa, umsebenzisi uyafaneleka ukuthola imali ebuyisiwe ngokuphelele noma ikhredithi yesitolo.
Ukuze uthole imininingwane ephelele mayelana nokufaneleka, izimo ezingabuyiswanga, kanye nenqubo yokucela imali ebuyisiwe, sicela ubuke Umthetho Wokubuyiselwa Kwezimali.
9. Ukusetshenziswa Kwedatha Nokuphumelela
- Izinhlelo zedatha zisebenza isikhathi esichaziwe ngesikhathi sokuthenga (isb., ezinsukwini eziyi-7, ezinsukwini eziyi-30)
- Isikhathi sokusebenza siqala lapho kuqala ukwenziwa/ukusetshenziswa kwe-eSIM
- Idatha engasetshenziswanga ayiphindaphindi emva kokuphelelwa
- Iziqu zokushesha zedatha zingahluka ngokuya ngezimo zenethiwekhi, indawo, nesikhathi sosuku
- Izinqubomgomo zokusetshenziswa okufanele zisebenza kumapulani angenamkhawulo ukuvimbela ukusetshenziswa kabi kwenethiwekhi
- Abasebenzi benethiwekhi bangase bafake imikhawulo yokushesha ngemva kwemikhawulo ethile yedatha
- Asiqinisekisi izinga elithile lokushesha noma ukuvikeleka kuzo zonke izindawo
10. Ukusetshenziswa Okuvinjelwe
Uyavuma ukuthi ungasebenzisi iSevisi ukuze:
- Noma yiziphi imisebenzi engamthetho, ubugebengu, noma izinhloso zobugebengu
- Ukuthumela izincwadi eziningi, ukuxhumana okuzenzakalelayo, noma ukumaketha okungaceliwe
- Ukudayisa, ukusabalalisa, noma ukuhlinzeka ngezithombe ze-eSIM ngaphandle kwemvume
- Ukusebenzisa inethiwekhi, ukusetshenziswa okweqile kwe-bandwidth, noma ukusebenza kwezinsiza
- Ukuzama ukujolisa, ukuhlela, noma ukuphula izinhlelo zethu
- Ukwephula noma yimiphi imithetho yendawo noma izinqubomgomo ezisemthethweni ezweni lapho i-eSIM isetshenziswa khona
- Ukusebenzisa iSevisi ukudlulisa ama-virus, i-malware, noma ikhodi eyingozi
- Ukuzifaka kwabanye noma ukuhlinzeka ngemininingwane engamanga
- Ukuphazamiseka kokusetshenziswa kwabanye abasebenzisi kweSevisi
Ukwephula lezi zimo kungaholela ekuphelisweni kwesevisi ngokushesha ngaphandle kokubuyiselwa kwemali kanye nezinyathelo zomthetho ezingase zibe khona.
11. Amalungelo Okubhalisa
11.1 Okuqukethwe kwethu
Konke okuqukethwe ku-Simcardo.com, kuhlanganise kodwa kungagcini lapho, umbhalo, imidwebo, ama-logo, ama-icon, izithombe, ama-audio clips, ividiyo, ukuhlanganiswa kwedatha, kanye nesofthiwe, kuyimpahla ye-Simcardo noma abahlinzeki bayo bokuqukethwe futhi kuvikelwe ngamalungelo obunikazi omhlaba, uphawu lwezimpahla, neminye imithetho yempahla yengqondo.
11.2 Amamaki
"Simcardo" kanye nazo zonke izimpawu ezihlobene, amagama emikhiqizo, namagama wezinsizakalo ziwuphawu lwezimpahla noma izimpawu ezibhalisiwe ze-Simcardo. Awukwazi ukusebenzisa lezi zimpawu ngaphandle kwemvume yethu ebhaliwe ngaphambi.
11.3 Ilayisense Elilinganiselwe
Sikunika ilayisense elilinganiselwe, engakhethwanga, engadluliselwa kwabanye yokufinyelela nokusebenzisa iSevisi ngezizathu zomuntu, ezingezona ezentengiso. Le ilayisense ayifaki: (a) ukuthengisa kabusha noma ukusetshenziswa kwezohwebo kweSevisi; (b) ukusabalalisa, ukusebenza publicly, noma ukubonisa publicly noma yikuphi okuqukethwe kweSevisi; (c) ukuguqula noma ukwenza imisebenzi ethile yeSevisi noma okuqukethwe; noma (d) ukusetshenziswa kwemigudu yokumba idatha, ama-robot, noma ezinye izindlela zokuhlanganisa noma zokukhishwa kwedatha.
12. Izitifiketi Nezaziso
12.1 Isevisi "Njengoba Iyinjalo"
ISEVISI INIKEZWA NGOKUSEBENZISWA "NJENGOBA IYINJALO" NOMA "NJENGOBA ITHOLAKALA" NGOKUNGABI NAMA-WARRANTIES ANANYE, KANYE NOMA YIKHONA, KUFAKA KODWA HLOLA AMA-WARRANTIES WOKUTHENGA, UKUFANELEKA KWENJONGO ETHILE, NOMA UKUNGAPHULI.
12.2 Akukho Qinisekiso Lokutholakala
Asiqinisekisi ukuthi iSevisi izoba ngaphandle kokuphazamiseka, iphephile, noma ingenaziphazamiso. Asiqinisekisi ukuhlinzekwa okuthile, izivinini, noma izinga le sevisi, njengoba lokhu kuncike kubahlinzeki benethiwekhi bezinye izinkampani.
12.3 Inethiwekhi Zabesifazane
Ama-eSIM ethu asebenza ezinethiwekhi zamaselula zabanye. Asinacala ngezinkinga zenethiwekhi, izikhala zokuhlinzekwa, ukwehluka kwezivinini, noma ezinye izinkinga ezidalwa abaphakeli benethiwekhi. Noma yiziphi izingxabano mayelana nezinga lenethiwekhi kufanele zixazululwe ngokuhambisana nenqubo yethu yokufaka izikhalazo echazwe esigabeni 15.
13. Ukunciphisa Umthwalo
13.1 Umthwalo Omkhulu
KUWO WONKE UMTHWALO OMWENZIWE NGOKWEMVUME YOMTHETHO, UMTHWALO WOKUPHELA KWA-SIMCARDO KUMINA NGOKUPHUMA KWEZINTO EZITHOLAKALAYO KUSUKELA KULEZI ZIMISO NOMA UKUSEBENZISA KWAMI KWESEVISI AKUZUKU PHUMA KUPHELA KWEZINTO OZIKHOKHELE KU-SIMCARDO NGOKUPHATHEKILE KWE-ESIM ETHILE EBUZWE NGESIKHATHI ESIMI (6) SENGQIKITHI PHAMBA KWENKATHI EPHUMELELAYO.
13.2 Ukukhishwa Kwezinkinga
USimcardo akazukuba nomthwalo nganoma yisiphi isimo esingaqondile, esingafanele, esikhethekile, esiphumelelayo, noma esiphindaphindiwe, kuhlanganise kodwa kungagcini lapho:
- Ukulahleka kwemali engenayo, imali, noma amathuba ebhizinisi
- Ukulahleka kwedatha noma ulwazi
- Ukuphazamiseka kwenethiwekhi, izikhala zokumboza, noma ukwehluka kwesivinini
- Izinkinga zokuhambisana kwemishini
- Izinkinga ezidalwe abahlinzeki benethiwekhi besithathu
- Ukulimala okubangelwa iphutha lomsebenzisi noma ukusetshenziswa okungafanele
- Ukungakwazi ukwenza izingcingo eziphuthumayo (hlala ugcina izindlela zokuxhumana ezihlukile)
14. Ukuvikelwa
Uvuma ukuvikela, ukuvusa, nokugcina i-Simcardo, izixhumanisi zayo, abaphathi, abaqondisi, abasebenzi, ama-ejenti, kanye nabalingani bayo bengenxa yezikhalazo, izicelo, ukulahleka, izibopho, nezindleko (kuhlanganisa nezindleko zommeli ezilungile) ezivela ku:
- Ukusetshenziswa kwakho noma ukungasebenzisi kahle kweSikhungo
- Ukwephula lezi Zimo
- Ukwephula amalungelo omunye umuntu
- Ukwephula noma yiziphi imithetho noma izinqubo ezisebenzayo
- Noma yiziphi ulwazi olungamanga noma oludidayo oluhlinzekayo
15. Ukukhala Nokuxazulula Izinkinga
Sizibophezele ekuxazululeni noma yiziphi izinkinga noma ukukhathazeka ongase ube nakho ngendlela efanele futhi esheshayo:
15.1 Ukuxhumana Kokuqala
Uma uhlangabezana nanoma yiziphi izinkinga zesevisi noma unok complaint, sicela uxhumane neqembu lethu lokweseka:
- I-imeyili: [email protected]
- Ifomu Lokuxhumana: Ikhasi Lokuxhumana
Sicela unikeze inombolo yakho yokorder, imininingwane ye-eSIM, kanye nokuchazwa okucacile kwenkinga.
15.2 Isikhathi Sokuxazulula
Sizama ukuqonda zonke izikhalazo ngaphakathi kwezinsuku eziyi-24 futhi sizixazulule phakathi kwezinsuku eziyi-5-10 zokusebenza. Izinkinga eziyinkimbinkimbi zingase zidinge isikhathi esengeziwe sokuhlola.
15.3 Ukuphakanyiswa
Uma singakwazi ukufinyelela isixazululo esanelisayo ngaphakathi kwezinsuku eziyi-30, ungase:
- Phakanyisela isikhalazo kumphakathi ophathelene nokuvikela abathengi endaweni yakho
- Qhubeka nokufuna isixazululo ngokuhlanganyela noma ngokuxoxisana
- Sebenzisa amalungelo akho asemthethweni ngaphansi kwemithetho yokuvikela abathengi efanele
15.4 Ukuxazulula Ngokwethembeka
Sizibophezele ekusebenzeni ngokwethembeka ukuze sixazulule zonke izingxabano ngendlela efanele futhi ephumelelayo. Inhloso yethu ukujabulisa wena ngenkathi siqinisekisa ukuphathwa okufanele kwazo zonke izinhlangothi ezithintekayo.
16. Umthetho Ophakanyisiwe kanye Nezindawo Zokwahlulela
Lezi Zimo zizophathwa futhi ziqondwe ngokuhambisana nemithetho yeCzech Republic kanye nemithetho efanele ye-European Union, ngaphandle kokubheka izinhlinzeko zayo zokuphikisana kwemithetho.
Noma yiziphi izingxabano ezivela kulezi Zimo noma ekusetshenzisweni Kwesevisi yakho zizoba ngaphansi kwesikhungo esikhethekile sezinkantolo zeCzech Republic, ngaphandle uma kudingeka ngenye indlela imithetho yokuvikela abathengi efanele ezweni lakho.
Kubathengi ngaphakathi kwe-European Union, akukho okukhona kulezi Zimo okuthinta amalungelo akho asemthethweni ngaphansi kwemiyalo yokuvikela abathengi ye-EU, kuhlanganisa kodwa kungagcini lapho emalungelweni okuletha izinqubo ezinkantolo zezwe lakho lokuhlala.
17. Ukuqina Kwamandla
I-Simcardo ayizukubhekana nanoma yiziphi izinkinga zokungaphumeleli ukwenza izibopho zayo ngaphansi kwalezi Zimo lapho lezi zinkinga zenzeka ngenxa yezimo ezingaphansi kokulawula kwethu, kuhlanganisa kodwa kungagcini lapho ezimweni zikaNkulunkulu, izinhlekelele zemvelo, impi, ubugebengu, izinxushunxushu, ukuvinjelwa, izenzo zezikhulu zomphakathi noma zezempi, umlilo, ukuwa kwamanzi, izingozi, izifo ezibangelwa ubhubhane, ukuwa kwezinsiza zenethiwekhi, imibhikisho, noma ukuntuleka kwezinsiza zokuhamba, uphethiloli, amandla, abasebenzi, noma izinto.
18. Ukuhlukaniswa
Uma kukhona umthetho kulezi Zivumelwano otholakala ungasebenzi, ungemthethweni, noma ungafaneleki yinkantolo enegunya elikahle, imithetho esele izoqhubeka isebenza ngokuphelele. Umthetho ongasebenzi uzoshintshwa ukuze ube ngaphansi kwemingcele encane edingekayo ukuze ube semthethweni futhi ube neqhaza ngenkathi kugcinwa umgomo wawo wokuqala.
19. Isivumelwano Esiphelele
Lezi Zivumelwano, kanye ne- Inqubomgomo Yokuvikela Ubumfihlo, Inqubomgomo Yokubuyiselwa, futhi Umthetho WamaCookie, ubumba isivumelwano esiphelele phakathi kwakho neSimcardo mayelana nokusetshenziswa kwakho kweSevisi futhi sithathela phezulu zonke izivumelwano nezincazelo zangaphambilini.
20. Ukunikezwa
Awukwazi ukuhlinzeka noma ukudlulisa lezi Zimo noma yimiphi imithwalo etholelwe lapha, ngokuphelele noma ngengxenye, ngaphandle kwemvume yethu ebhalwe phansi ngaphambi. I-Simcardo ingadlulisa lezi Zimo nganoma yisiphi isikhathi ngaphandle kwesaziso kuwe. Noma yisiphi ukuzama ukudlulisa okuphikisana nalolu hlaka kuzoba kungasebenzi futhi kungasebenzi.
21. Ukukhululeka
Akukho ukukhululeka kweSimcardo kwanoma iyiphi imigomo noma imiqathango ebekwe kulezi Zimo okuzothathwa njengokukhululeka okwengeziwe noma okuqhubekayo kwaleyo migomo noma imiqathango noma ukukhululeka kwanoma iyiphi eminye imigomo noma imiqathango. Noma yisiphi ukuphumelela kweSimcardo ukuveza ilungelo noma umthetho ngaphansi kwalezi Zimo ngeke kube ukuhlinzeka kwalolo lungelo noma umthetho.
22. Ubumfihlo kanye Nokuvikelwa Kwemininingwane
Ukusebenzisa kwakho iSevisi kuphinde kulawulwe ngu Umgomo Wethu Wobumfihlo, okuchaza ukuthi siqoqe, sisebenzise, futhi sivikele kanjani ulwazi lwakho lomuntu siqu.
Sihambisana nemithetho evumelekile yokuvikelwa kwemininingwane, kuhlanganise ne-GDPR lapho kufanelekile. Unamalungelo mayelana nedatha yakho yomuntu siqu, kuhlanganise nokufinyelela, ukulungiswa, ukususa, nokudluliselwa. Ukuze uthole imininingwane, sicela ubuke Umgomo Wethu Wobumfihlo noma uxhumane nathi.
23. Izinguquko Ezimweni
Sigcina ilungelo lokuguqula lezi Zimo nganoma yisiphi isikhathi. Uma sishintsha, sizovuselela usuku "Lokugcina luvuselelwe" enqolobaneni yalesi siza. Singase futhi sikwazise nge-imeyili noma ngokuqhamuka kwesaziso kuwebhusayithi yethu.
Ukusebenzisa kwakho okuqhubekayo kweSevisi ngemuva kwezinguquko kukhombisa ukuvumelana nezimo ezishintshiwe. Uma ungavumelani nezinguquko, kufanele uyeke ukusebenzisa iSevisi. Siphakamisa ukuthi uhlole lezi Zimo ngezikhathi ezithile ukuze uthole izibuyekezo.
24. Xhumana Nathi
Uma unemibuzo, ukukhathazeka, noma impendulo mayelana nalezi Zimo, sicela uxhumane nathi:
- I-imeyili: [email protected]
- Ukusekela: [email protected]
- Ifomu Yokuxhumana: Ikhasi Lokuxhumana
Okugcina kubuyekeziwe: April 28, 2026